Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting a code defect associated with a cloud-based service are presented. A correlation between an operation failure spike in an outermost development ring prior to a production environment for a current software build and an operation failure spike in a development ring that precedes the outermost development ring for the current software build may be identified. A determination may be made that an operation failure spike corresponding to the spike in the outermost development ring in a previous software build did not exist. A determination may be made that an operation failure spike corresponding to the development ring that precedes the outermost development ring for a previous software build did not exist. An operation associated with the failure spikes may be flagged as being related to the code defect based on the findings.

Abstract: Methods and systems are disclosed for classifying usage based on telemetry data for operating one or more computers. In particular, the telemetry data is received from the one or more computers as operation records. A usage graph is generated based on the telemetry data. The usage graph may include nodes as operations and directed edges that connect one node to another to represent a sequence of operations. The usage graph may be compared against a set of predefined graphical signatures as generated based on the telemetry data associated with one or more users. The graphical signatures represent distinct usage classes of the operations to identify a usage class for the usage graph. User interface tools may be provided to visually compare the usage graph and the graphical signatures to identify a usage class and to analyze efficient operations of the computers.

Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for detecting a code defect associated with a cloud-based service are presented. A correlation between an operation failure spike in an outermost development ring prior to a production environment for a current software build and an operation failure spike in a development ring that precedes the outermost development ring for the current software build may be identified. A determination may be made that an operation failure spike corresponding to the spike in the outermost development ring in a previous software build did not exist. A determination may be made that an operation failure spike corresponding to the development ring that precedes the outermost development ring for a previous software build did not exist. An operation associated with the failure spikes may be flagged as being related to the code defect based on the findings.

Abstract: Aspects of the present disclosure relate to systems and methods for dynamically updating in-app help to reflect help content associated with submitted issues. In one aspect, submitted issues data categorized by issue topics associated with a service is received. An active summary of the submitted issues data is generated for presentation in a control panel. The active summary may indicate at least one issue topic category having a highest number of submitted issues within a time span. Help content associated with the at least one issue topic category having the highest number of submitted issues within the time span may be sent to the service for updating an in-app help pane of an application associated with the service to reflect the help content.