Abstract: A method of evidencing loss or damage an under a policy of insurance provided by an insurer to an insurance policy holder is disclosed. The policy provides insurance against loss of or damage to one or more insured properties. The method includes providing an insurance policy holder with a claim verification package, the package including a camera and information identifying an insurance policy. A database is maintained by an information management facility which keeps database records identifying the insurance policy, image records of the insured property or properties which may be provided both after and/or prior to and after loss or damage to the property or properties. Authorized users have access to the database records.