Patents by Inventor Doreen Cheng

Doreen Cheng has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10685287
    Abstract: A computing system includes: a control unit configured to operate a knowledge discovery component to extract knowledge from data, operate a knowledge engineering component to perform a knowledge extension or a knowledge evolution on the data or the knowledge; and a user interface, coupled to the communication unit, configured to operate an interface component to interact with the knowledge discovery component and the knowledge engineering component.
    Type: Grant
    Filed: February 21, 2014
    Date of Patent: June 16, 2020
    Inventors: Doreen Cheng, Jie Bao, Justin Martineau, Yunsong Meng
  • Patent number: 10193843
    Abstract: A computing system includes: a control circuit configured to: access a subject interaction representing communication between a customer and a service provider; identify a communication segment and a sourcing party associated with the communication segment from the subject interaction; generate a message label for the communication segment based on the sourcing party; generate a dialog-flow framework based on the message label for representing the subject interaction; and a storage circuit, coupled to the control circuit, configured to store the dialog-flow framework.
    Type: Grant
    Filed: December 8, 2015
    Date of Patent: January 29, 2019
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Yunsong Meng, Doreen Cheng, Yongmei Shi
  • Patent number: 9942307
    Abstract: In a first embodiment of the present invention, a method is provided comprising: determining if a portion of a script of web application code within a web application is migratable to a remote infrastructure, wherein the portion of the script contains one or more functions; and modifying the portion of the script if the portion of the script is migratable, such that execution of the portion of the script results in the one or more functions being executed on the remote infrastructure, wherein the remote infrastructure is not restricted to the device on which the web application was designed or distributed.
    Type: Grant
    Filed: October 18, 2013
    Date of Patent: April 10, 2018
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Mithun Sheshagiri, Swaroop S. Kalasapur, Onur Aciicmez, Yu Song, Doreen Cheng
  • Patent number: 9855005
    Abstract: In one aspect, a method for formulating a wearable posture advisory system will be described. A three dimensional body model of at least a part of a body of a user is obtained. A model for 3D printing a wearable posture advisory system is generated based on the 3D body model. The system model models one or more sensors that are arranged to help determine a posture of a user and one or more actuators that are arranged to help instruct the user to adjust his or her posture. The system model is provided to a 3D printer so that the 3D printer can print the wearable posture advisory system. Various embodiments relate to devices, arrangements and executable computer code that are associated with the above method.
    Type: Grant
    Filed: April 22, 2015
    Date of Patent: January 2, 2018
    Assignee: Samsung Electronics Co., Ltd.
    Inventor: Doreen Cheng
  • Patent number: 9753967
    Abstract: A system includes: a storage unit configured to receive an input query; and a control unit, coupled to the storage unit, configured to: identify input query components in the input query; detect a query conflict between one or more of the input query components; generate a conflict free query based on the input query components; and generate a query response for the conflict free query for displaying on a device.
    Type: Grant
    Filed: March 31, 2014
    Date of Patent: September 5, 2017
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Yunsong Meng, Doreen Cheng
  • Patent number: 9723149
    Abstract: A method and device for automatic digital customer service agent processing to automatically redirect to a correct channel for assistance. A method includes obtaining communication information based on customer communication iterations. Customer emotion information and customer situation context information is detected based on customer information obtained from one or more devices. Redirection option information is retrieved for a condition corresponding to the customer situation context information from an assistant-redirection knowledge base. The customer situation context information, the communication information, the customer emotion information and the redirection option information are used to determine and to provide a redirection suggestion with a justification, or an answer response.
    Type: Grant
    Filed: August 21, 2015
    Date of Patent: August 1, 2017
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Yunsong Meng, Doreen Cheng, Yongmei Shi, Justin Martineau
  • Publication number: 20170163584
    Abstract: A computing system includes: a control circuit configured to: access a subject interaction representing communication between a customer and a service provider; identify a communication segment and a sourcing party associated with the communication segment from the subject interaction; generate a message label for the communication segment based on the sourcing party; generate a dialog-flow framework based on the message label for representing the subject interaction; and a storage circuit, coupled to the control circuit, configured to store the dialog-flow framework.
    Type: Application
    Filed: December 8, 2015
    Publication date: June 8, 2017
    Inventors: Yunsong Meng, Doreen Cheng, Yongmei Shi
  • Publication number: 20170054848
    Abstract: A method and device for automatic digital customer service agent processing to automatically redirect to a correct channel for assistance. A method includes obtaining communication information based on customer communication iterations. Customer emotion information and customer situation context information is detected based on customer information obtained from one or more devices. Redirection option information is retrieved for a condition corresponding to the customer situation context information from an assistant-redirection knowledge base. The customer situation context information, the communication information, the customer emotion information and the redirection option information are used to determine and to provide a redirection suggestion with a justification, or an answer response.
    Type: Application
    Filed: August 21, 2015
    Publication date: February 23, 2017
    Inventors: Yunsong Meng, Doreen Cheng, Yongmei Shi, Justin Martineau
  • Publication number: 20160310064
    Abstract: In one aspect, a method for formulating a wearable posture advisory system will be described. A three dimensional body model of at least a part of a body of a user is obtained. A model for 3D printing a wearable posture advisory system is generated based on the 3D body model. The system model models one or more sensors that are arranged to help determine a posture of a user and one or more actuators that are arranged to help instruct the user to adjust his or her posture. The system model is provided to a 3D printer so that the 3D printer can print the wearable posture advisory system. Various embodiments relate to devices, arrangements and executable computer code that are associated with the above method.
    Type: Application
    Filed: April 22, 2015
    Publication date: October 27, 2016
    Inventor: Doreen CHENG
  • Publication number: 20150278285
    Abstract: A system includes: a storage unit configured to receive an input query; and a control unit, coupled to the storage unit, configured to: identify input query components in the input query; detect a query conflict between one or more of the input query components; generate a conflict free query based on the input query components; and generate a query response for the conflict free query for displaying on a device.
    Type: Application
    Filed: March 31, 2014
    Publication date: October 1, 2015
    Inventors: Yunsong Meng, Doreen Cheng
  • Patent number: 9052958
    Abstract: Techniques for extending the capabilities of computing environments and/or systems are disclosed. A scalable and dynamic external computing resource can be used in order to effectively extend the internal computing capabilities of a computing environment or system. The scalable and dynamic external computing resource can provide computing resources that far exceed the internal computing resources, and provide the services as needed, and in a dynamic manner at execution time. As a result, a computing device may function with relatively limited and/or reduced computing resources (e.g., processing power, memory) but have the ability to effectively provide as much computing services as may be needed, and provide the services when needed, on demand, and dynamically during the execution time.
    Type: Grant
    Filed: September 14, 2009
    Date of Patent: June 9, 2015
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Victoria S. Coleman, Simon J. Gibbs, Doreen Cheng, Xinwen Zhang
  • Patent number: 8935269
    Abstract: A method and a system for searching for information using an electronic device, such as a consumer electronic device, that can be connected to a network. Such searching for information involves determining a context for a search for information, forming a search query based on the context of search for information, and performing a contextual search based on the search query. Performing the contextual search further includes performing a query refinement.
    Type: Grant
    Filed: December 4, 2006
    Date of Patent: January 13, 2015
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Alan Messer, Mithun Sheshagiri, Anugeetha Kunjithapatham, Priyang Rathod, Phuong Nguyen, Doreen Cheng
  • Patent number: 8924987
    Abstract: In an integrated approach, an integrated application and operating system (IAOS) component integrates at least one computer application program with at least one operating system (OS) function. The IAOS component is an upper level system relative to a lower level system. The lower level system includes an OS operable to perform a reduced set of OS functions. The OS may be optimized for the IAOS component. For example, the OS may be optimized for Web-based and/or Browser-based applications of the IAOS component. In a flat approach, at least one component is an adjacent component in an upper level system, thereby allowing extension of the upper level system to accommodate various needs. An adjacent component can include at least one OS component and/or function not provided by the OS, serve as an interface to another layer and/or the OS, or provide Real-Time Operating System.
    Type: Grant
    Filed: September 14, 2009
    Date of Patent: December 30, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Victoria S. Coleman, Jean-Pierre Seifert, Doreen Cheng, Xinwen Zhang
  • Patent number: 8892482
    Abstract: Embodiments provide a method for maintaining digital assets of a user. The digital assets reside on at least one device and/or at least one cloud. The method further comprises aggregating the digital assets, and obtaining information identifying digital assets available for access by an access device. The digital assets available for access by the access device include a digital asset residing on a cloud or on a device other than the access device.
    Type: Grant
    Filed: June 6, 2013
    Date of Patent: November 18, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Doreen Cheng, Yu Song, Swaroop S. Kalasapur, Victoria Stavridou-Coleman, Jean-Pierre Seifert
  • Patent number: 8843467
    Abstract: A method and system for providing information to a user of a device on a local network is provided. This involves obtaining information about current user activity on the local network, obtaining contextual information about current user activity on the local network and obtaining additional information interrelated to the contextual information and the user activity information. Then correlations are identified between the additional information, the contextual information and the user activity information. The correlations are used in forming a query to search for information related to the current user activity, to provide to the user.
    Type: Grant
    Filed: May 15, 2007
    Date of Patent: September 23, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Alan Messer, Doreen Cheng, Anugeetha Kunjithapatham, Mithun Sheshagiri, Priyang Rathod
  • Publication number: 20140279726
    Abstract: A computing system includes: a control unit configured to operate a knowledge discovery component to extract knowledge from data, operate a knowledge engineering component to perform a knowledge extension or a knowledge evolution on the data or the knowledge; and a user interface, coupled to the communication unit, configured to operate an interface component to interact with the knowledge discovery component and the knowledge engineering component.
    Type: Application
    Filed: February 21, 2014
    Publication date: September 18, 2014
    Applicant: Samsung Electronics Co., Ltd.
    Inventors: Doreen Cheng, Jie Bao, Justin Martineau, Yunsong Meng
  • Publication number: 20140229415
    Abstract: A computing system includes: a first communication unit configured to receive a feature within a data object; and a control unit, coupled to the first communication unit, configured to: calculate a feature weight of the feature for each classes, generate a model vector for each of the classes based on the feature weight, calculate a spread feature score based on the model vector, a spread parameter, or a combination thereof for changing a spread distance amongst a plurality of the feature weight.
    Type: Application
    Filed: January 17, 2014
    Publication date: August 14, 2014
    Applicant: Samsung Electronics Co., Ltd.
    Inventors: Justin Martineau, Doreen Cheng
  • Patent number: 8793265
    Abstract: A method and system for selecting personalized search engines for accessing information is provided. Each personalized search engine represents one or more base search engines. Characteristic information, representing searching capabilities of each of the multiple personalized search engines is obtained. A personalized search engine is selected among the multiple personalized search engines for executing a query based on said characteristic information and the query.
    Type: Grant
    Filed: September 12, 2007
    Date of Patent: July 29, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Yu Song, Doreen Cheng, Alan Messer
  • Patent number: 8782056
    Abstract: A method and system for facilitating information searching for a user of an electronic device is provided. Facilitating searches involves obtaining information about the user interests, identifying potential data of interest to the user, extracting data related to the data of interest to the user, and collecting the extracted related data for presentation to the user on the device.
    Type: Grant
    Filed: May 11, 2012
    Date of Patent: July 15, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Alan Messer, Doreen Cheng, Anugeetha Kunjithapatham, Phuong Nguyen, Pryiang Rathod, Mithun Sheshagiri, Simon J. Gibbs
  • Patent number: 8775630
    Abstract: Techniques for assessing the cost of allocation of execution and affecting the allocation of execution are disclosed. The cost of allocation of execution between a first computing device (e.g., mobile device) and one or more computing resource providers (e.g., Clouds) can be determined during runtime of the code. A computing system can operate independently of the first computing device and a computing resource provider and provide execution allocation cost assessment. Execution allocation cost can be assessed based on execution allocation data pertaining to the first computing device and computing resource providers. Power consumption of a mobile device can be used as a factor in determining how to allocate individual components of an application program between a mobile phone and a Cloud. In an Elastic computing environment, external computing resources can be used to extend the computing capabilities beyond that which can be provided by internal computing resources.
    Type: Grant
    Filed: June 8, 2012
    Date of Patent: July 8, 2014
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Xinwen Zhang, Onur Aciicmez, Simon J. Gibbs, Anugeetha Kunjithapatham, Sangoh Jeong, Doreen Cheng