Patents by Inventor Dori PARIS

Dori PARIS has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods of analyzing user responses to inquiries to diagnose and mitigate reported performance issues on a client device
    Patent number: 10997013
    Abstract: A system analyzes descriptions of performance issues that are submitted responsive to inquiries to expediently diagnose and mitigate performance issues. In implementation, inquiries associated with features of an application are exposed at client device. Then, user responses to the inquiries are provided to relief evaluators that analyze the user responses to diagnose reported performance issues. The relief evaluators include diagnostic packages that diagnose predetermined performance issues by analyzing individual user responses to particular inquiries. The relief evaluators also include relief packages that mitigate the predetermined performance issues. A relief package may mitigate the predetermined performance issue by displaying a message that informs the user how to adjust the system state to prevent the reported performance issue “symptom” from reoccurring.
    Type: Grant
    Filed: December 10, 2018
    Date of Patent: May 4, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Ramesh T. Bangalore, Neelanjana Sachdev, Scott Garrett Thompson, Sushma Ashwin Rao, Dori Paris
  • SYSTEMS AND METHODS OF ANALYZING USER RESPONSES TO INQUIRIES TO DIAGNOSE AND MITIGATE REPORTED PERFORMANCE ISSUES ON A CLIENT DEVICE
    Publication number: 20200183772
    Abstract: A system analyzes descriptions of performance issues that are submitted responsive to inquiries to expediently diagnose and mitigate performance issues. In implementation, inquiries associated with features of an application are exposed at client device. Then, user responses to the inquiries are provided to relief evaluators that analyze the user responses to diagnose reported performance issues. The relief evaluators include diagnostic packages that diagnose predetermined performance issues by analyzing individual user responses to particular inquiries. The relief evaluators also include relief packages that mitigate the predetermined performance issues. A relief package may mitigate the predetermined performance issue by displaying a message that informs the user how to adjust the system state to prevent the reported performance issue “symptom” from reoccurring.
    Type: Application
    Filed: December 10, 2018
    Publication date: June 11, 2020
    Inventors: Ramesh T. BANGALORE, Neelanjana SACHDEV, Scott Garrett THOMPSON, Sushma Ashwin RAO, Dori PARIS