Patents by Inventor Dou Ma

Dou Ma has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, method, and computer program product for collaboratively installing a computer application
    Patent number: 9720673
    Abstract: In one embodiment, a method for collaboratively installing a computer application includes monitoring an installation process of an application. The method also includes determining that the installation process requires remote assistance in order to continue. Also, the method includes sending a remote assistance request to remote assistance personnel at a remote site in response to the determination that the installation process requires remote assistance in order to continue. Moreover, the method includes receiving a response to the remote assistance request. The response includes remote assistance information required for installing the application provided by the remote assistance personnel at the remote site. Also, the remote assistance information and the response to the remote assistance request are invisible to an installer of the application.
    Type: Grant
    Filed: November 10, 2015
    Date of Patent: August 1, 2017
    Assignee: International Business Machines Corporation
    Inventors: Yuan Yao Deng, Xin Pei Lang, Dou Ma, Jin Liang Shi
  • SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR COLLABORATIVELY INSTALLING A COMPUTER APPLICATION
    Publication number: 20160077821
    Abstract: In one embodiment, a method for collaboratively installing a computer application includes monitoring an installation process of an application. The method also includes determining that the installation process requires remote assistance in order to continue. Also, the method includes sending a remote assistance request to remote assistance personnel at a remote site in response to the determination that the installation process requires remote assistance in order to continue. Moreover, the method includes receiving a response to the remote assistance request. The response includes remote assistance information required for installing the application provided by the remote assistance personnel at the remote site. Also, the remote assistance information and the response to the remote assistance request are invisible to an installer of the application.
    Type: Application
    Filed: November 10, 2015
    Publication date: March 17, 2016
    Inventors: Yuan Yao Deng, Xin Pei Lang, Dou Ma, Jin Liang Shi
  • System, method, and computer program product for collaboratively installing a computer application
    Patent number: 9218173
    Abstract: According to one embodiment, a computer program product for collaboratively installing a computer application includes a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code including computer readable program code configured to: monitor an installation process of an application, send a remote assistance request in response to a determination that the installation process requires remote assistance, receive a response to the remote assistance request, and continue the installation process of the application using the remote assistance information. The response includes remote assistance information required for installing the application, and the remote assistance information is invisible to an installer of the application.
    Type: Grant
    Filed: March 16, 2011
    Date of Patent: December 22, 2015
    Assignee: International Business Machines Corporation
    Inventors: Yuan Yao Deng, Xin Pei Lang, Dou Ma, Jin Liang Shi
  • SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR COLLABORATIVELY INSTALLING A COMPUTER APPLICATION
    Publication number: 20110271274
    Abstract: According to one embodiment, a computer program product for collaboratively installing a computer application includes a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code including computer readable program code configured to: monitor an installation process of an application, send a remote assistance request in response to a determination that the installation process requires remote assistance, receive a response to the remote assistance request, and continue the installation process of the application using the remote assistance information. The response includes remote assistance information required for installing the application, and the remote assistance information is invisible to an installer of the application.
    Type: Application
    Filed: March 16, 2011
    Publication date: November 3, 2011
    Applicant: International Business Machines Corporation
    Inventors: Yuan Yao Deng, Xin Pei Lang, Dou Ma, Jin Liang Shi