Patents by Inventor Dougal Brindley

Dougal Brindley has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230079267
    Abstract: Methods of selecting an identity provider using an identity attribute sharing system may include accessing, by a user device, a page of a relying party. The methods may include receiving, by the user device, a selection to utilize an identity network to share a number of identity attributes with the relying party. The methods may include displaying, by the user device, a plurality of identity providers enrolled for use with the identity attribute sharing system. The methods may include receiving, by the user device, a selection of one of the plurality of identity providers. The methods may include providing access to a page of a selected identity provider.
    Type: Application
    Filed: November 9, 2022
    Publication date: March 16, 2023
    Applicant: Early Warning Services, LLC
    Inventors: Dougal Brindley, Gregory Slowiak
  • Publication number: 20230075915
    Abstract: Methods of selecting an identity provider using an identity attribute sharing system may include accessing, by a user device, a page of a relying party. The methods may include receiving, by the user device, a selection to utilize an identity network to share a number of identity attributes with the relying party. The methods may include displaying, by the user device, a plurality of identity providers enrolled for use with the identity attribute sharing system. The methods may include receiving, by the user device, a selection of one of the plurality of identity providers. The methods may include providing access to a page of a selected identity provider.
    Type: Application
    Filed: November 9, 2022
    Publication date: March 9, 2023
    Inventors: Dougal Brindley, Gregory Slowiak
  • Publication number: 20230064412
    Abstract: Methods of selecting an identity provider using an identity attribute sharing system may include accessing, by a user device, a page of a relying party. The methods may include receiving, by the user device, a selection to utilize an identity network to share a number of identity attributes with the relying party. The methods may include displaying, by the user device, a plurality of identity providers enrolled for use with the identity attribute sharing system. The methods may include receiving, by the user device, a selection of one of the plurality of identity providers. The methods may include providing access to a page of a selected identity provider.
    Type: Application
    Filed: November 9, 2022
    Publication date: March 2, 2023
    Applicant: Early Warning Services, LLC
    Inventors: Dougal Brindley, Gregory Slowiak
  • Patent number: 8688464
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
    Type: Grant
    Filed: November 26, 2012
    Date of Patent: April 1, 2014
    Assignee: Siebel Systems, Inc.
    Inventors: Mark Sunday, Ken Wells, Mitchell Kreaden, Anthony Deighton, Dougal Brindley
  • Patent number: 8321232
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
    Type: Grant
    Filed: May 4, 2009
    Date of Patent: November 27, 2012
    Assignee: Siebel Systems, Inc.
    Inventors: Mark Sunday, Ken Wells, Mitchell Kreaden, Anthony Deighton, Dougal Brindley
  • Publication number: 20090276283
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
    Type: Application
    Filed: May 4, 2009
    Publication date: November 5, 2009
    Applicant: Siebel Systems, Inc.
    Inventors: Mark Sunday, Ken Wells, Mitchell Kreaden, Anthony Deighton, Dougal Brindley
  • Patent number: 7529680
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
    Type: Grant
    Filed: March 29, 2002
    Date of Patent: May 5, 2009
    Assignee: Siebel Systems, Inc.
    Inventors: Mark Sunday, Ken Wells, Mitchell Kreaden, Anthony Deighton, Dougal Brindley
  • Publication number: 20070208698
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives a service request requesting assistance with solving a problem associated with an asset accessible to a user. Upon request by the user, the facility searches a collection of pending service requests for a potential duplicate service request that is likely to identify the same problem as the received service request. When the system identifies a potential duplicate service request, the system notifies the user of the potential duplicate service request, giving the user an opportunity to address the duplicate service request at the same time that the user addresses the received service request.
    Type: Application
    Filed: June 7, 2002
    Publication date: September 6, 2007
    Inventors: Dougal Brindley, Anthony Deighton, Ken Wells, Mitchell Kreaden, Mark Sunday
  • Publication number: 20070203712
    Abstract: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
    Type: Application
    Filed: March 29, 2002
    Publication date: August 30, 2007
    Inventors: Mark Sunday, Ken Wells, Mitchell Kreaden, Anthony Deighton, Dougal Brindley