Patents by Inventor Douglas B. Fenley

Douglas B. Fenley has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer interface system for managing communications services including toll free services
    Patent number: 7447736
    Abstract: A network management system allows a customer of a communications service provider to manage communications services using a web server that communicates with a client web browser. The customer is able to view information associated with various communications systems and services via the client web browser. The customer is also able to submit requests for changes in service to the web server.
    Type: Grant
    Filed: April 30, 2004
    Date of Patent: November 4, 2008
    Assignees: MCI Communications Corporation, Verizion Business Global LLC
    Inventors: Carol Y. Devine, Richard W. Shoulberg, Gerald A. Shifrin, Robert A. Pfister, Douglas B. Fenley, Charles A. Suscheck, P. Alex Delano, W. Russell Kennington, Andre R. Brandt, Sajan J. Pillai, Edward Schwarz, Arieh Shamash
  • Integrated customer interface system for communications network management
    Patent number: 6763376
    Abstract: A network management system allows a customer to manage communications services using a web server that communicates with a client web browser. The client is able to view information associated with various communications systems and services via the client web browser. The client is also able to submit requests for changes in service to the web server.
    Type: Grant
    Filed: September 25, 1998
    Date of Patent: July 13, 2004
    Assignee: MCI Communications Corporation
    Inventors: Carol Y. Devine, Richard W. Shoulberg, Gerald A. Shifrin, Robert A. Pfister, Douglas B. Fenley, Charles A. Suscheck, P. Alex Delano, W. Russell Kennington, Andre R. Brandt, Sajan J. Pillai, Edward Schwarz, Arich Shamash
  • Authentication and entitlement for users of web based data management programs
    Patent number: 6587836
    Abstract: An Internet Web-based order entry and system administration system is provided for ordering and fulfilling a suite of Web enabled applications. The system includes a capability for enabling customers to order and administer via the Internet, service products running on back-end systems. The system further communicates with the/back-end systems for synchronizing data associated with the customers. The system also accepts and processes security requests from the front-end and back-end servers associated with the suite of Web enabled applications. The system is easily accessed and invoked from a generic, off-the-shelf Web browser and at the same time a system infrastructure is provided that enables the secure initiation of order entry and system administration to customers from any computer terminal having a browser located anywhere in the world.
    Type: Grant
    Filed: September 24, 1998
    Date of Patent: July 1, 2003
    Assignee: WorldCom, Inc.
    Inventors: Axel H. Ahlberg, Allyn P. Becar, Gregory L. Brand, Douglas B. Fenley, Chester L. Jones, Robert E. Wyrick