Patents by Inventor Douglas B. Finch

Douglas B. Finch has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for orders and troubles metric attribution identification and aggregation
    Patent number: 8694617
    Abstract: A system and method for identifying, marking, retaining and aggregating attribute metrics for service order and trouble tickets (ticket data) may be performed as the service order and trouble tickets are loaded into a central data repository to allow user summary reports to be created. Ticket data may be received from remote data repositories by a central repository. The ticket data by then be stored in data records at the central location, then attributes of the ticket data may be calculated. A summary table of the ticket data may then be stored at the central repository, which the metric data in the summary table being updated as records are processed. A report of the attributes may then be generated directly from the summary table.
    Type: Grant
    Filed: January 31, 2008
    Date of Patent: April 8, 2014
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Douglas B. Finch, Brad R. Sayre, George J. Gerritz
  • Close-out test system
    Patent number: 7660394
    Abstract: The invention is a method and system conducting a completion test on a communications line. The system includes a testing device coupled to a remote device by a network. Line-test results are received from the testing device and made available to various client devices via the same or another network. Test data is automatically archived for analysis.
    Type: Grant
    Filed: September 29, 2005
    Date of Patent: February 9, 2010
    Assignee: Embarq Holdings Company, LLC
    Inventors: Richard D. Blank, Douglas B. Finch, John Lloyd Morris
  • System and method for orders and troubles metric attribution identification and aggregation
    Publication number: 20090196412
    Abstract: A system and method for identifying, marking, retaining and aggregating attribute metrics for service order and trouble tickets (ticket data) may be performed as the service order and trouble tickets are loaded into a central data repository to allow user summary reports to be created. Ticket data may be received from remote data repositories by a central repository. The ticket data by then be stored in data records at the central location, then attributes of the ticket data may be calculated. A summary table of the ticket data may then be stored at the central repository, which the metric data in the summary table being updated as records are processed. A report of the attributes may then be generated directly from the summary table.
    Type: Application
    Filed: January 31, 2008
    Publication date: August 6, 2009
    Applicant: Embarq Holdings Company, LLC
    Inventors: Douglas B. Finch, Brad R. Sayre, George J. Gerritz
  • Close-out test system
    Patent number: 6987837
    Abstract: The invention is a method and system conducting a completion test on a communications line. The system includes a testing device coupled to a remote device by a network. Line-test results are received from the testing device and made available to various client devices via the same or another network. Test data is automatically archived for analysis.
    Type: Grant
    Filed: September 6, 2002
    Date of Patent: January 17, 2006
    Assignee: Sprint Communications Company L.P.
    Inventors: Richard D. Blank, Douglas B. Finch, John Lloyd Morris