Abstract: A method is provided for passing information through a network during overload and subsequent actions to reduce congestion. An exemplary method includes receiving an origination request from a mobile device of a calling party, detecting an overload condition, transmitting a message request to a terminating network element associated with a called party in response to the origination request during the overload condition, receiving an acknowledgement of receipt of the message request, and denying the origination request. In this manner, high resource requests (e.g. a voice call) may be converted into lower resource requests (e.g. text or voicemail messages), or the resource request may be deferred to a more appropriate time.

Abstract: A method is provided for passing information through a network during overload and subsequent actions to reduce congestion. An exemplary method includes receiving an origination request from a mobile device of a calling party, detecting an overload condition, transmitting a message request to a terminating network element associated with a called party in response to the origination request during the overload condition, receiving an acknowledgement of receipt of the message request, and denying the origination request. In this manner, high resource requests (e.g. a voice call) may be converted into lower resource requests (e.g. text or voicemail messages), or the resource request may be deferred to a more appropriate time.

Abstract: A method is provided for passing information through a network during overload and subsequent actions to reduce congestion. An exemplary method includes receiving an origination request from a mobile device of a calling party, detecting an overload condition, transmitting a message request to a terminating network element associated with a called party in response to the origination request during the overload condition, receiving an acknowledgement of receipt of the message request, and denying the origination request. In this manner, high resource requests (e.g. a voice call) may be converted into lower resource requests (e.g. text or voicemail messages), or the resource request may be deferred to a more appropriate time.

Abstract: A communication system includes a low-provisioned high-functionality mobile station, a wireless service provider, Internet, and a PSTN. The wireless service provider includes a mobile smart cloud server that provides applications to the low-provisioned high-functionality mobile station. The mobile smart cloud servers can include servers that allow the low-provisioned high-functionality mobile station to perform voice communications, web browsing applications, and applications for reading email and email attachments.

Abstract: A method is provided for passing information through a network during overload and subsequent actions to reduce congestion. An exemplary method includes receiving an origination request from a mobile device of a calling party, detecting an overload condition, transmitting a message request to a terminating network element associated with a called party in response to the origination request during the overload condition, receiving an acknowledgement of receipt of the message request, and denying the origination request. In this manner, high resource requests (e.g. a voice call) may be converted into lower resource requests (e.g. text or voicemail messages), or the resource request may be deferred to a more appropriate time.

Abstract: This invention relates to methods and apparatus for establishing the flexible connections required to serve collaborative Telestar service requests. Telestar refers to services frequently described as being Tele* services such as teleeducation, teleconsultation and telemedicine. A customer node, such as a doctor's office, is connected via a high speed link to a switch which in turn is connected to a broadband network for interconnecting high speed links. The broadband network is connected to a Telestar service provider node. The customer signals requests for connections within the Telestar service provider nodes. These requests are processed by a Tele* service controller to generate request messages to the source and destination nodes to establish a requested connection. Advantageously, the highly flexible arrangements needed for providing optimum Telestar service can be readily controlled by a calling customer.

Abstract: A novel Automatic Call Distribution (ACD) Center allows an on-hold customer, upon learning of an unacceptable waiting time for service, to accept a date- and time-stamped “Priority Token,” and then end the current telephone call. If the customer calls the ACD Center back within a predefined Token Window (stored in the ACD system memory and announced to the customer as he/she is receiving the Priority Token), as indicated by the automatic presentation of the Priority Token, the customer is placed back into the queue position he/she had during the previous call, or if that queue position has already passed, the customer is placed at the top of the queue to be served by the next available agent. The Priority Token stored in the ACD system memory includes the Directory Number in the preferred embodiment for ease of detection of calls incoming to the ACD Center.

Abstract: A CPE such as an ISDN telephone subset or multimedia equipment includes an interface recognition unit that connects to the network interface and adapts itself to allow the CPE to be used with standard ISDN interfaces and an analog interface. The interface recognition unit includes an interface recognition switch (IRS) that performs two functions. First, the IRS protects the CPE from damage in those instances where a non-standard network interface is connected to the CPE. Second, for standard interfaces, it identifies the type of network interface and routes the incoming signals appropriately. Specifically, if the IRS detects a T interface, the incoming signals are switched directly to a T interface circuit for controlling and powering the higher functions of the CPE. If the IRS detects a U interface, incoming signals are automatically switched to a U interface circuit for controlling and powering the CPE.

Abstract: A CPE such as an ISDN telephone subset or multimedia equipment includes an interface recognition unit that connects to the network interface and adapts itself to allow the CPE to be used with standard ISDN interfaces and an analog interface. The interface recognition unit includes an interface recognition switch (IRS) that performs two functions. First, the IRS protects the CPE from damage in those instances where a non-standard network interface is connected to the CPE. Second, for standard interfaces, it identifies the type of network interface and routes the incoming signals appropriately. Specifically, if the IRS detects a T interface, the incoming signals are switched directly to a T interface circuit for controlling and powering the higher functions of the CPE. If the IRS detects a U interface, incoming signals are automatically switched to a U interface circuit for controlling and powering the CPE.