Abstract: The present invention relates to passenger management and, more particular, to a system for improving the experience of a passenger when they embark on a journey. The typical passenger experience then taking, in particular, an international flight is unpleasant. The passenger experiences a significant number of inconveniences which include having to carry and present paper documents at various stages within an airport and being subject to various security checks. Each of these experiences invariably involves a period of time waiting in a queue to be serviced by airport personnel. Waiting in queues is in itself an unpleasant experience and a waste of the passenger's time.