Abstract: A testing method is provided for diagnosing faults in a multimedia over coax alliance (MoCA) local area network (LAN) including a WiFi segment. The method including, responsive to selection of a test sequence that includes testing of the WiFi segment, causing display of instructional images that depict how an operator couples the test hardware to a wireless component, invoking the test hardware to perform a test by automatically selecting, in dependence upon a problem generically identified by a user, a test and invoking the test, and automatically evaluating results returned by the test, without user interpretation of the results returned, to determine at least one of (i) whether to report a recommendation to replace/repair an identified component, and (ii) whether to (a) repeat the causing display of instructional images, (b) invoke the test hardware to perform an additional test and (c) automatically evaluate results returned by the additional test.

Abstract: A testing method is provided for diagnosing faults in a multimedia over coax alliance (MoCA) local area network (LAN) including a WiFi segment. The method including, responsive to selection of a test sequence that includes testing of the WiFi segment, causing display of instructional images that depict how an operator couples the test hardware to a wireless component, invoking the test hardware to perform a test by automatically selecting, in dependence upon a problem generically identified by a user, a test and invoking the test, and automatically evaluating results returned by the test, without user interpretation of the results returned, to determine at least one of (i) whether to report a recommendation to replace/repair an identified component, and (ii) whether to (a) repeat the causing display of instructional images, (b) invoke the test hardware to perform an additional test and (c) automatically evaluate results returned by the additional test.

Abstract: A method of a test controller controlling a test platform to run test applications is provided, wherein an authenticated connection exists between the test platform and a phone home service through which secure tunnel information for the test controller has been obtained. The method including the test controller (i) transmitting an instruction to the test platform over an initiated first secure tunnel between the test platform and the test controller, and (ii) controlling the test platform to perform a requested test using the test application using an established second secure tunnel between (a) the test platform and (b) the test controller.

Abstract: A method of a test controller controlling a test platform to run test applications is provided, wherein an authenticated connection exists between the test platform and a phone home service through which secure tunnel information for the test controller has been obtained. The method including the test controller (i) generating an instruction to load and prepare a test application, the instruction including a URL for a repository that stores the test application as a component executable on the test platform, (ii) transmitting the generated instruction to the test platform over an initiated first secure tunnel between the test platform and the test controller, and (iii) controlling the test platform to perform a requested test using the test application using an established second secure tunnel between (a) the test platform or the test application and (b) the test controller.

Abstract: A method of a test controller controlling a test platform to run test applications is provided, wherein an authenticated connection exists between the test platform and a phone home service through which secure tunnel information for the test controller has been obtained. The method including the test controller (i) generating an instruction to load and prepare a test application, the instruction including a URL for a repository that stores the test application as a component executable on the test platform, (ii) transmitting the generated instruction to the test platform over an initiated first secure tunnel between the test platform and the test controller, and (iii) controlling the test platform to perform a requested test using the test application using an established second secure tunnel between (a) the test platform or the test application and (b) the test controller.

Abstract: The present invention relates to testing signals on a coaxial home network that carries a digital video signal. It has direct application to testing Multimedia over Coax Alliance (MoCA) standards-compliant networks and applies to similar networks such as Data Over Cable Service Interface Specification (DOCSIS), Ethernet, and Wi-Fi. An embedded expert system can guide an inexperienced operator through the process of evaluating and resolving problems with a home network with little operator input.

Abstract: The technology disclosed relates to implementing a virtual test platform (VTP) and running virtual test applications (VTAs) from an unsecured location. Using a phone home service, the VTP establishes a secure tunnel connection with a test controller. The VTP receives configuration information for a VTA from the test controller. If the VTA is not stored on the VTP, the VTP retrieves the VTA from a repository specified by the test controller. The configuration information from the test controller includes information needed for the VTP to set up a second secure tunnel. The VTP establishes the second secure tunnel and launches the VTA. The VTP relays information sent through the second tunnel to the VTA, and also relays messages from the VTA back to the test controller.

Abstract: Some tests can be implemented as services. A network provider can deploy (“push”) a test to a container resident on one or more devices of the network, either at installation, periodically, or when a problem is reported. When a customer reports an issue, services running on one or more devices of the customer's installation can cause the containerized tests to be run. For example, the central office of the network provider can initiate a request to run the test through the internet (or other connection) by the container. In some implementations, there is an overlap of the service based test set with traditional technician initiated test sets forming a hybrid testing architecture.

Abstract: The technology disclosed relates to implementing a virtual test platform (VTP) and running virtual test applications (VTAs) from an unsecured location. Using a phone home service, the VTP establishes a secure tunnel connection with a test controller. The VTP receives configuration information for a VTA from the test controller. If the VTA is not stored on the VTP, the VTP retrieves the VTA from a repository specified by the test controller. The configuration information from the test controller includes information needed for the VTP to set up a second secure tunnel. The VTP establishes the second secure tunnel and launches the VTA. The VTP relays information sent through the second tunnel to the VTA, and also relays messages from the VTA back to the test controller.

Abstract: The technology disclosed relates to implementing a virtual test platform (VTP) and running virtual test applications (VTAs) from an unsecured location. Using a phone home service, the VTP establishes a secure tunnel connection with a test controller. The VTP receives configuration information for a VTA from the test controller. If the VTA is not stored on the VTP, the VTP retrieves the VTA from a repository specified by the test controller. The configuration information from the test controller includes information needed for the VTP to set up a second secure tunnel. The VTP establishes the second secure tunnel and launches the VTA. The VTP relays information sent through the second tunnel to the VTA, and also relays messages from the VTA back to the test controller.

Abstract: The operation of testing device for troubleshooting failures in a MoCA LAN system is disclosed that discovers devices on a MoCA LAN. These automatically discovered devices are then sent a large number of data packets that elicit a response from the recipient. The packets transmitted for which no corresponding response is received are counted as lost packets, and the packet loss results for each tested device enables identifying the source of a failure in the network.

Abstract: The technology disclosed relates to implementing a virtual test platform (VTP) and running virtual test applications (VTAs) from an unsecured location. Using a phone home service, the VTP establishes a secure tunnel connection with a test controller. The VTP receives configuration information for a VTA from the test controller. If the VTA is not stored on the VTP, the VTP retrieves the VTA from a repository specified by the test controller. The configuration information from the test controller includes information needed for the VTP to set up a second secure tunnel. The VTP establishes the second secure tunnel and launches the VTA. The VTP relays information sent through the second tunnel to the VTA, and also relays messages from the VTA back to the test controller.

Abstract: The present invention relates to testing signals on a coaxial home network that carries a digital video signal. It has direct application to testing Multimedia over Coax Alliance (MoCA) standards-compliant networks and applies to similar networks such as Data Over Cable Service Interface Specification (DOCSIS), Ethernet, and Wi-Fi. An embedded expert system can guide an inexperienced operator through the process of evaluating and resolving problems with a home network with little operator input.

Abstract: A tester system described herein enables a user (e.g., a field technician) to efficiently and conveniently upgrade, evaluate and troubleshoot customer premises networks and equipment. The tester system includes a dedicated tester device that is wirelessly coupled to a handheld device. In response to user input, the handheld device remotely controls the dedicated tester device to execute a testing routine to evaluate one or more customer premises wired and/or wireless networks.

Abstract: Some tests can be implemented as services. A network provider can deploy (“push”) a test to a container resident on one or more devices of the network, either at installation, periodically, or when a problem is reported. When a customer reports an issue, services running on one or more devices of the customer's installation can cause the containerized tests to be run. For example, the central office of the network provider can initiate a request to run the test through the internet (or other connection) by the container. In some implementations, there is an overlap of the service based test set with traditional technician initiated test sets forming a hybrid testing architecture.

Abstract: A tester system described herein enables a user (e.g., a field technician) to efficiently and conveniently upgrade, evaluate and troubleshoot customer premises networks and equipment. The tester system includes a dedicated tester device that is wirelessly coupled to a handheld device. In response to user input, the handheld device remotely controls the dedicated tester device to execute a testing routine to evaluate one or more customer premises wired and/or wireless networks.

Abstract: The operation of testing device for troubleshooting failures in a MoCA LAN system is disclosed that discovers devices on a MoCA LAN. These automatically discovered devices are then sent a large number of data packets that elicit a response from the recipient. The packets transmitted for which no corresponding response is received are counted as lost packets, and the packet loss results for each tested device enables identifying the source of a failure in the network.

Abstract: The present invention relates to testing signals on a coaxial home network that carries a digital video signal. It has direct application to testing so-called Multimedia over Coax Alliance (MoCA) standards-compliant networks and applies to similar networks. In one mode, a computerized device joins the MoCA network and relays signals intended for a set-top-box to the STB. In another mode, the computerized device joins the MoCA network instead of the STB and tests signal strength, attenuation and similar physical layer characteristics.

Abstract: The present invention relates to testing signals on a coaxial home network that carries a digital video signal. It has direct application to testing so-called Multimedia over Coax Alliance (MoCA) standards-compliant networks and applies to similar networks. In one mode, a computerized device joins the MoCA network and relays signals intended for a set-top-box to the STB. In another mode, the computerized device joins the MoCA network instead of the STB and tests signal strength, attenuation and similar physical layer characteristics.