Abstract: Systems and processes for managing worker profiles and worker tasks are provided. Tasks may be dispatched to mobile devices of workers, and workers may report the completion of those tasks using their mobile devices. Workers may earn scores for completing tasks. A worker profile may be maintained for each worker to reflect experience, performance, certifications, awards, and the like. The profile may include a cumulative experience score that reflects the experience level of the associated worker. As workers complete tasks, their profiles may be automatically updated to reflect additional work experience, including incrementing the cumulative experience score. Different experience levels may be obtained and various rewards and recognitions may be given and reflected in worker profiles as cumulative experience scores increase. Worker profiles may also include an overall performance rating that may be updated based on the timeliness and quality of task completion.