Abstract: A system, method, and computer program product are provided for monitoring application activity for a cluster of applications. In use, at least one application associated with a plurality of applications to monitor is identified. Further, metadata associated with an application flow corresponding to the at least one application is defined. The defined metadata is stored in at least one file that is accessible to at least one application server associated with the plurality of applications. Activity of the at least one application is monitored utilizing the metadata associated with the at least one application. Moreover, information associated with the at least one application is displayed based on monitoring the activity of the at least one application, utilizing at least one user interface.

Abstract: A system, method, and computer program product are provided for selecting at least one predefined workflow based on an interaction with a user. In operation, a plurality of predefined workflows are stored. Additionally, information regarding an interaction with a user is received. Furthermore, at least one of the predefined workflows is selected, based on the information.

Abstract: A system, method, and computer program product are provided for displaying tasks as interactive thumbnails for interaction therewith by a user. In use, a plurality of tasks are identified. Additionally, for each of the tasks, an interactive thumbnail is generated which is representative of the task. Furthermore, the thumbnails are displayed for interaction therewith by a user.

Abstract: A system, method, and computer program product are provided for generating channel specific heuristics. In use, at least one channel filter including a characteristic associated with a communications channel is identified. Additionally, the at least one channel filter is applied to at least one design heuristic. Furthermore, at least one channel specific heuristic is generated based on the application of the at least one channel filter to the at least one design heuristic.

Abstract: A single object system, method, and computer program product are provided for storing information associated with user interactions with a good or service. In use, a plurality of user interactions with one of a good and a service are received via a graphical user interface. Furthermore, information associated with the user interactions is stored in a single object.

Abstract: A system, method, and computer program product are provided for displaying tasks as interactive thumbnails for interaction therewith by a user. In use, a plurality of tasks are identified. Additionally, for each of the tasks, an interactive thumbnail is generated which is representative of the task. Furthermore, the thumbnails are displayed for interaction therewith by a user.

Abstract: A system, method, and computer program product are provided for automatically displaying information comparing items. In use, a first item is received for displaying information associated the first item. Furthermore, information comparing the first item and a second item is automatically displayed in response to the receipt of the first item, the second item sharing at least one aspect with the first item.