Abstract: The present design is a knowledge management system including a mapping engine configured to receive survey responses for a survey campaign completed by a survey participant and a set of mapping rules containing rules configured to map the survey responses to a set of knowledge resources specific to the activities, interactions and behaviors of a survey participant based upon the survey responses. The knowledge resources include information helpful to the survey participant to carry out a job related expected behavior or duty of the survey participant. The mapping engine is further configured to receive information about the activities and interactions of a survey participant, survey campaign, and knowledge resources that may be stored on a database, and transmit information about the set of knowledge resources to a designated entity, such as the survey participant or a system administrator.