Abstract: A voice-based telecommunications login system which includes a login process controller; a speech recognition module; a speaker verification module; a speech synthesis module; and a user database. Responsive to a user-provided first verbal answer to a first verbal question, the first verbal answer is converted to text and compared with data previously stored in the user database. The speech synthesis module provides a second question to the user, and responsive to a user-provided second verbal answer to the second question, the speaker verification module compares the second verbal answer with a voice print of the user previously stored in the user database and validates that the second verbal answer matches a voice print of the user previously stored in the user database. Also disclosed is a method of logging in to the telecommunications system and a computer program product for logging in to the telecommunications system.