Abstract: In one implementation, a method includes receiving, at a computing device, a digital photo of a paper ticket; generating an electronic ticket as a digital version of the paper ticket; outputting, in a user interface on the computing device, selectable options related to the electronic ticket; receiving, through the user interface, user input comprising selection of the option to sell the ticket; transmitting, by the computing device, a request to the computer system to host the electronic ticket for sale; receiving, at the computing device, a unique URL that is associated with an internet-accessible resource for purchasing the electronic ticket over the internet; outputting, in the user interface, selectable features to distribute the URL to other computing devices; receiving selection of one or more of the selectable features that correspond to one or more particular distribution channels; transmitting at least the URL along the one or more particular distribution channels.

Abstract: In one implementation, a method includes receiving, at a computing device, a digital photo of a paper ticket; generating an electronic ticket as a digital version of the paper ticket; outputting, in a user interface on the computing device, selectable options related to the electronic ticket; receiving, through the user interface, user input comprising selection of the option to sell the ticket; transmitting, by the computing device, a request to the computer system to host the electronic ticket for sale; receiving, at the computing device, a unique URL that is associated with an internet-accessible resource for purchasing the electronic ticket over the internet; outputting, in the user interface, selectable features to distribute the URL to other computing devices; receiving selection of one or more of the selectable features that correspond to one or more particular distribution channels; transmitting at least the URL along the one or more particular distribution channels.

Abstract: A telecommunications system includes a front end automation system, an operator services switch, an automated operator, and an automation data server. The front end automation system interacts with a caller in order to recognize a request of the caller and determine a response to the request. The operator services switch, which is inter-operably coupled to the front end automation system, receives a call from the front end automation system, after the front end automation system has recognized the request and has determined the response to the request, and creates billing information relative to the call. The automation data server, which is inter-operably coupled to the front end automation system, passes information about the request and the response from the front end automation system to the automated operator. The automated operator, which is inter-operably coupled to the operator services switch, provides the response to the request to the caller.