Abstract: A method and system includes a server that provides a business management service to multiple independent customers. A template repository provides predefined templates, and a configuration storage stores customer changes to the predefined templates that represent customized templates. A user interface facilitates selection of customized templates as a function of scope of work for fine tuning.

Abstract: This disclosure provides examples of computerized methods and software for performing analytical procedures by interacting with visual representations of datasets. In one aspect, a visualization of a first dataset is displayed in a first portion of a GUI, where that visualization is associated with a set of criteria applied to the first dataset. A visualization of a second dataset is displayed in a second portion of the GUI. A selection of at least a portion of the data from the visualization of the first dataset is received, the selection associated with at least one set of set of criteria from the first dataset. A request to apply the selection to the second dataset is received, and, based thereon, the set of criteria from the first dataset is applied to the second dataset to generate a third dataset. A visual representation of the third dataset is then displayed in the GUI.

Abstract: This disclosure provides examples of computerized methods and software for receiving time-based interval selections on multi-touch devices. In one aspect, a time interval slider is displayed in a portion of a graphical user interface, where the time interval slider is a listing of time values in a single dimension at a first granularity level. A request is received via a multi-touch gesture to change from the first granularity level of time values to a second granularity level of time values in the time interval slider. In response, an updated set of time values at a second granularity level is displayed within the time interval slider. A selection of a first time value is received for a first endpoint in a time interval via a first touch input, and a selection of a second time value is received for a second endpoint in the time interval via a second touch input.

Abstract: Embodiments of the present invention include architectures and methods for automated management of invoices. Embodiments of the present invention may include techniques for receiving and unifying invoice data, retrieving information about each invoice, verifying each invoice and resolving invoice exceptions. The present invention includes software components for efficiently processing invoices. In other embodiments, the present invention includes methods of processing an invoice.

Abstract: A template authoring method and system includes an application business component view that provides an interface to a user to select templates. A dialog provides a wrapper for each template to be edited by launching a server page and a host using controls provides authoring abstractions for selected authoring applications to edit the templates.

Abstract: Embodiments of the present invention include architectures and methods for automated management of invoices. Embodiments of the present invention may include techniques for receiving and unifying invoice data, retrieving information about each invoice, verifying each invoice and resolving invoice exceptions. The present invention includes software components for efficiently processing invoices. In other embodiments, the present invention includes methods of processing an invoice.

Abstract: Techniques for processing messages based on interactive history and context between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message to be received by a recipient from a sender over a network, determining one or more previous transactions associated with the sender and the recipient, the one or more previous transactions being recorded during course of operations performed within an entity associated with the recipient, and generating a list of one or more candidates of interactive history links based on the determined one or more previous transactions, such that the recipient is able to select one or more of the candidates of interactive history links to be performed for responding the message of the sender. Other methods and apparatuses are also described.

Abstract: Techniques for action prediction based on interactive history and context between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message to be received by a recipient from a sender over a network, determining one or more previous transactions associated with the sender and the recipient, the one or more previous transactions being recorded during course of operations performed within an entity associated with the recipient, and generating a list of one or more action candidates based on the determined one or more previous transactions, wherein the one or more action candidates are optional actions recommended to the recipient, in addition to one or more actions required to be taken in response to the message. Key word identification out of voice applications as well as guided actions has also been applied to generate action prediction candidates interactive history links Other methods and apparatuses are also described.

Abstract: Techniques for message forwarding based on a relationship between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message from a sender over a network, identifying a list of candidate recipients to handle the message based on roles of the candidate recipients within an organization in view of the sender, and forwarding the message to a recipient selected from the list of the candidate recipient to enable the selected recipient to handle the message. Other methods and apparatuses are also described.

Abstract: This disclosure provides examples of computerized methods and software for performing analytical procedures by interacting with visual representations of datasets. In one aspect, a visualization of a first dataset is displayed in a first portion of a GUI, where that visualization is associated with a set of criteria applied to the first dataset. A visualization of a second dataset is displayed in a second portion of the GUI. A selection of at least a portion of the data from the visualization of the first dataset is received, the selection associated with at least one set of set of criteria from the first dataset. A request to apply the selection to the second dataset is received, and, based thereon, the set of criteria from the first dataset is applied to the second dataset to generate a third dataset. A visual representation of the third dataset is then displayed in the GUI.

Abstract: This disclosure provides examples of computerized methods and software for receiving time-based interval selections on multi-touch devices. In one aspect, a time interval slider is displayed in a portion of a graphical user interface, where the time interval slider is a listing of time values in a single dimension at a first granularity level. A request is received via a multi-touch gesture to change from the first granularity level of time values to a second granularity level of time values in the time interval slider. In response, an updated set of time values at a second granularity level is displayed within the time interval slider. A selection of a first time value is received for a first endpoint in a time interval via a first touch input, and a selection of a second time value is received for a second endpoint in the time interval via a second touch input.

Abstract: Techniques for message forwarding based on a relationship between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message from a sender over a network, identifying a list of candidate recipients to handle the message based on roles of the candidate recipients within an organization in view of the sender, and forwarding the message to a recipient selected from the list of the candidate recipient to enable the selected recipient to handle the message. Other methods and apparatuses are also described.

Abstract: Systems, methods and computer readable media are provided for controlling operations of an enterprise. In one exemplary embodiment, a method is provided that includes creating an alert model that may be parameterized by a user to monitor the behavior of one or more operational drivers. The method may also include monitoring the behavior of the one or more operational drivers based on the alert model and sending an alert message when the behavior of the one or more operational driver causes a deviation from a preset standard. The method may further include analyzing the alert message to determine one or more behaviors contributing to the alert and communicating the alert message to others in order to collaborate on correcting the deviation from the preset standard. Moreover, the method may include generating a report summary regarding the alert.

Abstract: A template authoring method and system includes an application business component view that provides an interface to a user to select templates. A dialog provides a wrapper for each template to be edited by launching a server page and a host using controls provides authoring abstractions for selected authoring applications to edit the templates.

Abstract: A method and system includes a server that provides a business management service to multiple independent customers. A template repository provides predefined templates, and a configuration storage stores customer changes to the predefined templates that represent customized templates. A user interface facilitates selection of customized templates as a function of scope of work for fine tuning.

Abstract: Techniques for message forwarding based on a relationship between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message from a sender over a network, identifying a list of candidate recipients to handle the message based on roles of the candidate recipients within an organization in view of the sender, and forwarding the message to a recipient selected from the list of the candidate recipient to enable the selected recipient to handle the message. Other methods and apparatuses are also described.

Abstract: Systems, methods and computer readable media are provided for controlling operations of an enterprise. In one exemplary embodiment, a method is provided that includes creating an alert model that may be parameterized by a user to monitor the behavior of one or more operational drivers. The method may also include monitoring the behavior of the one or more operational drivers based on the alert model and sending an alert message when the behavior of the one or more operational driver causes a deviation from a preset standard. The method may further include analyzing the alert message to determine one or more behaviors contributing to the alert and communicating the alert message to others in order to collaborate on correcting the deviation from the preset standard. Moreover, the method may include generating a report summary regarding the alert.

Abstract: Embodiments of the present invention include architectures and methods for automated management of invoices. Embodiments of the present invention may include techniques for receiving and unifying invoice data, retrieving information about each invoice, verifying each invoice and resolving invoice exceptions. The present invention includes software components for efficiently processing invoices. In other embodiments, the present invention includes methods of processing an invoice.

Abstract: Embodiments of the present invention include architectures and methods for automated management of invoices. Embodiments of the present invention may include techniques for receiving and unifying invoice data, retrieving information about each invoice, verifying each invoice and resolving invoice exceptions. The present invention includes software components for efficiently processing invoices. In other embodiments, the present invention includes methods of processing an invoice.