Abstract: Au automated laser pressing system assembles and aligns a laser header subassembly to a lens housing. The automated system generally includes a precise press system and a fast fiber alignment system. The press system precisely presses the housing onto the header, or the header onto the housing, and the fiber alignment system keeps a fiber in alignment with light passed through the lens to measure the laser header to lens housing alignment. Feedback from the fiber alignment system to the housing press system is used to precisely and automatically adjust the alignment as necessary before the housing and header are permanently affixed.

Abstract: A method for automatically providing output for a communication related to dialup Internet services. The method includes the step of determining an in-progress customer communication is related to dialup connectivity. A service region for the customer can be ascertained. A plurality of currently published dialup access numbers for the service region can be automatically fetched. For each fetched number, a status can be identified. At least one software engine automatically process the access number and status information. The at least one software engine can automatically perform at least one programmatic action resulting in output being supplied to at least one party participating in the customer communication, even though the party has not specifically requested the output.