Abstract: Disclosed herein are embodiments of systems, methods, and computer program products to process product return requests. In one embodiment, the method includes performing image analysis on the electronic device; retrieving business rules governing the warranty plan of a service provider associated with the electronic device; and determining whether the electronic device is accepted under the warranty plan based on the business rules and the image analysis associated with the electronic device.

Abstract: Disclosed herein are embodiments that include a loss prevention tracking system that includes at least one image capturing device configured to capture images of an electronic device beginning from a start processing point at a facility and until an end processing point at the facility; at least one image storing device configured to store the images of the electronic device; and at least one instruction processing device configured to provide an alert in response to a determination that the electronic device is at least one of missing and damaged between the start processing point and the end processing point.

Abstract: The disclosed embodiments include a method to automatically re-inventory an electronic device. The method includes collecting electronic device information upon receipt of the electronic device at an electronic device returns facility. The method also includes performing re-inventory testing of the electronic device, and the method includes performing reconditioning operations on the electronic device in response to results of the re-inventory testing. Additionally, the method includes automatically re-inventorying the electronic device upon completion of the reconditioning operations.

Abstract: Disclosed herein are embodiments of systems, methods, and computer program products to process product return requests. In one embodiment, the method includes performing image analysis on the electronic device; retrieving business rules governing the warranty plan of a service provider associated with the electronic device; and determining whether the electronic device is accepted under the warranty plan based on the business rules and the image analysis associated with the electronic device.

Abstract: Embodiments disclosed herein include a visual tracking system that is operable to visually track a processing of electronic devices. In one embodiment, the visual tracking system includes at least one image capturing device operable to capture images of an electronic device beginning from a start processing point at a facility and until an end processing point at the facility; at least one image storing device operable to store the images of the electronic device; and at least one instruction processing device operable to retrieve the images of the electronic device using an identifier associated with the electronic device.

Abstract: Disclosed herein are embodiments that include a loss prevention tracking system that includes at least one image capturing device configured to capture images of an electronic device beginning from a start processing point at a facility and until an end processing point at the facility; at least one image storing device configured to store the images of the electronic device; and at least one instruction processing device configured to provide an alert in response to a determination that the electronic device is at least one of missing and damaged between the start processing point and the end processing point.