Abstract: Aspects include a pre-service optimization system that provides timely and accurate estimate information to clients. Responsive to an indication of an order for a service, the system may generate an estimate of service costs, including the client responsibility amount, generate an elasticity estimate corresponding to the estimate including an indication of how likely the estimate is to change, a range within which the estimate is likely to change, and information about trigger points that affect the possible variability of the estimate. The system may push a notification to the client that includes a link to access the estimate and elasticity estimate. The notification may be delivered to the client in real time or near-real time as the estimate is generated. The system may further provide a user interface via which the client can access the estimate and elasticity estimate, and to access scheduling, payment, and financial assistance functionalities.

Abstract: A downtime registration service is discussed herein that enables client systems that rely on electronic record management systems to continue generating records during a downtime event for the electronic record management system without relying on a workaround that requires temporary identifiers or reentry of data. The downtime registration system improves the efficiency and accuracy of electronic systems because workarounds that involve using temporary identifiers, or reentering data collected during the downtime, increase the amount of work done and the chance for errors to be introduced into the records. The client systems are in communication with an outside facility providing advanced services, which track the records generated during normal operation (i.e., not downtime) so that new records created during downtime properly reuse existing record identifiers or assign new identifiers that correspond to the clients' record keeping policies.

Abstract: Aspects of the disclosure track and monitor automated system events, user-initiated events, and outcomes associated with system events and user-initiated events for providing real-time or near real-time measurements and insights. According to examples, a system is provided that is operative or configured to collect specific events and associated data associated with events that occur within various systems and products. The data is captured, aggregated, and stored in in-memory data storage. Accordingly, the data can be represented and displayed in a dashboard interface in real-time or near real-time. Accordingly, inefficient polling, long-running queries, and scheduled tasks can be eliminated.

Abstract: Tracking the process of a client activity via an electronic system involves the provision of user interfaces by which data are communicated to user. Optimizing the generation of these user interfaces in a cloud-based system reduces processing resources required by the cloud-based portion, improves the user experience on the local portions, and improves the data collected by users. Using, as described herein, historical data known to the cloud-based portion related to both the user and the client, the user interfaces are updated to show progress of the activity and to organize the tasks for the given user in an optimal arrangement. Reports may also be generated regarding the efficacy of the users in shepherding the activity to completion in a more efficient manner. Various user interface elements are integrated into the cloud-based system for quick provision of activity and task statuses to the user.

Abstract: An assembly management system allows a software service provider (SSP) to compile and upload client-specific client application code into a repository. The SSP deploys a client application comprising non-client-specific code to various clients. When a user logs in, a call is made to a web service, which queries the repository for code specific to the requesting client. If available, the web service sends a response with the name and version of the assembly to which the client is subscribed. If the locally-saved version does not match the version of the assembly in the repository, and if the SSP has permission to write to the client's disk, the web service retrieves the assembly and commits it to the disk. If the SSP does not have permission, the assembly is streamed to the client device and retained and executed in memory for the duration of the login.

Abstract: Aspects include a pre-service optimization system that provides timely and accurate estimate information to clients. Responsive to an indication of an order for a service, the system may generate an estimate of service costs, including the client responsibility amount, generate an elasticity estimate corresponding to the estimate including an indication of how likely the estimate is to change, a range within which the estimate is likely to change, and information about trigger points that affect the possible variability of the estimate. The system may push a notification to the client that includes a link to access the estimate and elasticity estimate. The notification may be delivered to the client in real time or near-real time as the estimate is generated. The system may further provide a user interface via which the client can access the estimate and elasticity estimate, and to access scheduling, payment, and financial assistance functionalities.

Abstract: An exception-based integrated patient access workflow via a single user interface is provided. When patient data associated with a healthcare encounter is received, various rules may be applied to cross-check the received data with other stored and received data to ensure correct patient data and to ensure accurate information for downstream patient access workflow processes. An indication of discrepant data, missing data, or input/user-interaction that may be needed for performance of a patient access workflow process may be provided. The indication may be provided via alerts displayed in an integrated user interface. Accordingly, a user may be able to address and resolve alerts to ensure patient access workflow processes are performed prior to a healthcare encounter.

Abstract: Aspects described herein pertain to monitoring and/or remediating operational components distributed throughout a distributed computer architecture, but is not so limited. A disclosed system provides monitoring information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and/or error data to quantify an operational state of one or more of the monitored server computers. A disclosed method monitors information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and the error data to quantify an operational state of one or more of the monitored server computers.

Abstract: Account prioritization for a patient access workflow is provided. The patient access workflow may be an exception-based integrated workflow. An indication of discrepant data, missing data, or input/user-interaction that may be needed for performance of a patient access workflow process for a patient account may be provided via alerts displayed in an integrated user interface. A prioritization engine may determine a priority score for a patient account based on various determining factors and weightings applied to each determining factor. The patient account may be placed in a queue of accounts needing to be cleared in order by priority score, such that when a user selects to receive a next account to clear, the account with the highest priority score may be provided to the user. Accordingly, a user may be able to address and resolve alerts to ensure patient access workflow processes are performed prior to a healthcare encounter.

Abstract: An assembly management system allows a software service provider (SSP) to compile and upload client-specific client application code into a repository. The SSP deploys a client application comprising non-client-specific code to various clients. When a user logs in, a call is made to a web service, which queries the repository for code specific to the requesting client. If available, the web service sends a response with the name and version of the assembly to which the client is subscribed. If the locally-saved version does not match the version of the assembly in the repository, and if the SSP has permission to write to the client's disk, the web service retrieves the assembly and commits it to the disk. If the SSP does not have permission, the assembly is streamed to the client device and retained and executed in memory for the duration of the login.

Abstract: A downtime registration service is discussed herein that enables client systems that rely on electronic record management systems to continue generating records during a downtime event for the electronic record management system without relying on a workaround that requires temporary identifiers or reentry of data. The downtime registration system improves the efficiency and accuracy of electronic systems because workarounds that involve using temporary identifiers, or reentering data collected during the downtime, increase the amount of work done and the chance for errors to be introduced into the records. The client systems are in communication with an outside facility providing advanced services, which track the records generated during normal operation (i.e., not downtime) so that new records created during downtime properly reuse existing record identifiers or assign new identifiers that correspond to the clients' record keeping policies.

Abstract: Aspects of the disclosure track and monitor automated system events, user-initiated events, and outcomes associated with system events and user-initiated events for providing real-time or near real-time measurements and insights. According to examples, a system is provided that is operative or configured to collect specific events and associated data associated with events that occur within various systems and products. The data is captured, aggregated, and stored in in-memory data storage. Accordingly, the data can be represented and displayed in a dashboard interface in real-time or near real-time. Accordingly, inefficient polling, long-running queries, and scheduled tasks can be eliminated.

Abstract: A downtime registration service is discussed herein that enables client systems that rely on electronic record management systems to continue generating records during a downtime event for the electronic record management system without relying on a workaround that requires temporary identifiers or reentry of data. The downtime registration system improves the efficiency and accuracy of electronic systems because workarounds that involve using temporary identifiers, or reentering data collected during the downtime, increase the amount of work done and the chance for errors to be introduced into the records. The client systems are in communication with an outside facility providing advanced services, which track the records generated during normal operation (i.e., not downtime) so that new records created during downtime properly reuse existing record identifiers or assign new identifiers that correspond to the clients' record keeping policies.

Abstract: An assembly management system allows a software service provider (SSP) to compile and upload client-specific client application code into a repository. The SSP deploys a client application comprising non-client-specific code to various clients. When a user logs in, a call is made to a web service, which queries the repository for code specific to the requesting client. If available, the web service sends a response with the name and version of the assembly to which the client is subscribed. If the locally-saved version does not match the version of the assembly in the repository, and if the SSP has permission to write to the client's disk, the web service retrieves the assembly and commits it to the disk. If the SSP does not have permission, the assembly is streamed to the client device and retained and executed in memory for the duration of the login.

Abstract: Aspects described herein pertain to monitoring and/or remediating operational components distributed throughout a distributed computer architecture, but is not so limited. A disclosed system provides monitoring information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and/or error data to quantify an operational state of one or more of the monitored server computers. A disclosed method monitors information associated with a plurality of monitored server computers, wherein the monitoring information includes processing data, storage data, control data, and the error data to quantify an operational state of one or more of the monitored server computers.

Abstract: An assembly management system allows a software service provider (SSP) to compile and upload client-specific client application code into a repository. The SSP deploys a client application comprising non-client-specific code to various clients. When a user logs in, a call is made to a web service, which queries the repository for code specific to the requesting client. If available, the web service sends a response with the name and version of the assembly to which the client is subscribed. If the locally-saved version does not match the version of the assembly in the repository, and if the SSP has permission to write to the client's disk, the web service retrieves the assembly and commits it to the disk. If the SSP does not have permission, the assembly is streamed to the client device and retained and executed in memory for the duration of the login.

Abstract: An assembly management system allows a software service provider (SSP) to compile and upload client-specific client application code into a repository. The SSP deploys a client application comprising non-client-specific code to various clients. When a user logs in, a call is made to a web service, which queries the repository for code specific to the requesting client. If available, the web service sends a response with the name and version of the assembly to which the client is subscribed. If the locally-saved version does not match the version of the assembly in the repository, and if the SSP has permission to write to the client's disk, the web service retrieves the assembly and commits it to the disk. If the SSP does not have permission, the assembly is streamed to the client device and retained and executed in memory for the duration of the login.

Abstract: Tracking the process of a client activity via an electronic system involves the provision of user interfaces by which data are communicated to user. Optimizing the generation of these user interfaces in a cloud-based system reduces processing resources required by the cloud-based portion, improves the user experience on the local portions, and improves the data collected by users. Using, as described herein, historical data known to the cloud-based portion related to both the user and the client, the user interfaces are updated to show progress of the activity and to organize the tasks for the given user in an optimal arrangement. Reports may also be generated regarding the efficacy of the users in shepherding the activity to completion in a more efficient manner. Various user interface elements are integrated into the cloud-based system for quick provision of activity and task statuses to the user.

Abstract: A downtime registration service is discussed herein that enables client systems that rely on electronic record management systems to continue generating records during a downtime event for the electronic record management system without relying on a workaround that requires temporary identifiers or reentry of data. The downtime registration system improves the efficiency and accuracy of electronic systems because workarounds that involve using temporary identifiers, or reentering data collected during the downtime, increase the amount of work done and the chance for errors to be introduced into the records. The client systems are in communication with an outside facility providing advanced services, which track the records generated during normal operation (i.e., not downtime) so that new records created during downtime properly reuse existing record identifiers or assign new identifiers that correspond to the clients' record keeping policies.

Abstract: Identification of data discrepancies in patient encounter information and automatic resolution of identified data discrepancies without user intervention is provided. The touchless processing system identifies data discrepancies between patient encounter information and one or more transaction processing outcomes, determines which data discrepancies can be resolved without user intervention, automatically resolves the identified data discrepancies according to a set of rules, and posts relevant information associated with the data discrepancy resolution to a healthcare provider information system.