Abstract: The invention, in one embodiment, generally establishes a master queue with a priority order based on predefined criteria, and then distributes information about a first prospect to one agent, and information about a second prospect to a second agent and so on, in the priority order. The prospect information is distributed without duplication, and can be updated dynamically, including when a prospect's information is not in the master queue.

Abstract: The invention, in one embodiment, generally establishes a master queue with a priority order based on predefined criteria, and then distributes information about a first prospect.

Abstract: The invention, in one embodiment, generally establishes a master queue with a priority order based on predefined criteria, and then distributes information about a first prospect to one agent, and information about a second prospect to a second agent and so on, in the priority order. The prospect information is distributed without duplication, and can be updated dynamically, including when a prospect's information is not in the master queue.

Abstract: Methods are presented for improving performance within an organization, including enhancing sales or service productivity of members of the organization. Desired characteristics for the organization are initially ascertained from the perspective of customers of the organization. Leaders are then employed to define cultural characteristics for the organization using, in part, the desired characteristics, and to define the cultural characteristics in behavioral terms. Action plans are generated for changing the organization to implement the defined cultural characteristics not already present and diminish present characteristics that are inconsistent with the defined cultural characteristics. Leaders of the organization validate the cultural characteristics and the action plan with a focus group including managers within the organization. Owners for implementing the action plans are assigned and progress in implementing the plans is measured.

Abstract: The invention, in one embodiment, generally establishes a master queue with a priority order based on predefined criteria, and then distributes information about a first prospect to one agent, and information about a second prospect to a second agent and so on, in the priority order. The prospect information is distributed without duplication, and can be updated dynamically, including when a prospect's information is not in the master queue.

Abstract: The leg separating apparatus (10) is a bifurcated relatively deformable and resilient foam or plastic structure for placement on the inner surface of a patient's leg. The apparatus provides predetermined leg separation to alleviate the stress placed upon the spine and lower back of a patient when the patient is in a lying position. A centrally located knee shroud (12) provides a knee bone centering portion (20) for an opposing knee. Traverse support members (22, 36) extend from each side of the knee shroud to distribute the associated leg weight along the length of the leg. Straps (50) secure the support members (22, 36) to the leg. Each support member includes an accordion segmented portion (34, 46) allowing the leg separating structure to bend during the sleeping hours and eliminates the need for removal for short walks. An alternative embodiment set forth a shell structure with a rotatable knee shroud.