Abstract: An embodiment configures a software robot to operate collaboratively with a plurality of platforms within a work environment. The embodiment decomposes, via the software robot, a request to perform a task received from one of the platforms, into at least one integration-action pair. An integration in this pair represents a configuration to operate on an execution platform within the plurality of platforms where a function is to be executed; an action in the pair represents the function to be performed on the execution platform. Responsive to the determination that the at least one integration-action pair does not exist in a database of integration-action pairs, the embodiment trains the software robot to perform the function on the platform.

Abstract: Embodiments of the present invention provide a method, system and computer program product for an event monitoring tool configured for complex event processing (CEP). In one embodiment, a data processing system can include a CEP event monitoring tool configured for coupling to touch points over a network and a repository of a log of events occurring in the touch points. A dashboard can be displayed by the tool and can include a canvas view of events, associated interaction blocks each including filter criteria for associated events, and at least one activity triggered by an evaluation of at least one of the filter criteria in at least one of the interaction blocks for a corresponding one of the touch points. The canvas view further can include visual links between the events and the associated interaction blocks and between the activity and an interaction block amongst the interaction blocks triggering the activity.

Abstract: Embodiments of the present invention provide a method, system and computer program product for an event monitoring tool configured for complex event processing (CEP). In one embodiment, a data processing system can include a CEP event monitoring tool configured for coupling to touch points over a network and a repository of a log of events occurring in the touch points. A dashboard can be displayed by the tool and can include a canvas view of events, associated interaction blocks each including filter criteria for associated events, and at least one activity triggered by an evaluation of at least one of the filter criteria in at least one of the interaction blocks for a corresponding one of the touch points. The canvas view further can include visual links between the events and the associated interaction blocks and between the activity and an interaction block amongst the interaction blocks triggering the activity.