Patents by Inventor Edward T. Orrell

Edward T. Orrell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20120053967
    Abstract: A travel management system is configured to facilitate the resolution of issues related to transaction posted to a transaction account. The travel management system provides a communication portal that allows a transaction account owner to communicate efficiently with a transaction account provider and a travel service provider or other merchant to quickly resolve issue related to particular transactions. The system allows payment deadlines for transactions with associated issues to be suspended while the issues are resolved. Moreover, the system allows user and transaction account providers to evaluate the issue resolution performance of travel service providers and other merchants.
    Type: Application
    Filed: September 1, 2010
    Publication date: March 1, 2012
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: John R. Roberts, Karen M. Denardo, Edward T. Orrell