Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.

Abstract: Embodiments of the present invention provide systems and methods for automatically identifying content that may be interesting visitors of a website in the absence of any information on the visitors' interest or preferences.

Abstract: Embodiments of the present invention provide for a method of identifying customer service and duplicate questions submitted by a user to a consultation system by creating a model from features extracted from questions previously identified as customer service questions, extracting features from a newly submitted question by performing phrasal analysis of the question, comparing the extracted features of the newly submitted question to the extracted features of the model, and determining whether the newly submitted question is a customer service question.

Abstract: A computer implemented method includes accepting a corpus of documents organized in categories. Labels are selected for the categories based upon author frequency-inverse document frequency criteria that measures the total number of authors who utilize a given term within a category in comparison to the total number of authors who utilize the term both inside the category and outside the category. Clusters within each category are created based upon the labels. Each document in a cluster contains the term selected as a label for the cluster.

Abstract: Embodiments of the present invention provide systems and methods for automatically identifying content that may be interesting visitors of a website in the absence of any information on the visitors interest or preferences.

Abstract: Embodiments of the present invention further provide systems and methods for creating search engine optimized titles representing the relevant content of a document where the title is of the appropriate character length such that search engines will view and index the entire title.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying question details or soliciting the missing details from users posting questions to an online consultation system.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.

Abstract: Embodiments of the present invention further provide systems and methods for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying and extracting topics from questions posted by users to a consultation system, for creating a new consultation category or creating new keywords for of promotion of a new category serving an underserved or unserved topic.

Abstract: Systems and methods are described for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title. A method includes receiving a document in which an optimized title is desired, identifying a maximum number of characters a search engine reads when characterizing the document, applying phrasal analysis to the document, identifying topics included in the document, computing candidate titles based on the identified topics, sorting the candidate titles based on the number of topics in each candidate title, selecting the candidate title with the largest number of topics as a candidate optimized title, and selecting the candidate optimized title in response to determining that the candidate optimized title character length is less than the maximum size.

Abstract: An improved capacitive keyboard uses a standard printed circuit board provided in various locations with spaced conductor pairs. A conductive disc with a flat insulated lower surface is aligned above each conductor pair. All of the discs are suspended above the printed circuit board within apertures of a web of polymer foam material and held in position by a sheet of adhesive covered plastic that covers and adheres to the entire upper surface of the web and each of the discs.