Patents by Inventor Edwin P. D. Pednault

Edwin P. D. Pednault has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for sequential decision making for customer relationship management
    Patent number: 8285581
    Abstract: A system and method for sequential decision-making for customer relationship management includes providing customer data including stimulus-response history data, and automatically generating actionable rules based on the customer data. Further, automatically generating actionable rules may include estimating a value function using reinforcement learning.
    Type: Grant
    Filed: June 17, 2008
    Date of Patent: October 9, 2012
    Assignee: International Business Machines Corporation
    Inventors: Naoki Abe, Edwin P. D. Pednault
  • SYSTEM AND METHOD FOR SEQUENTIAL DECISION MAKING FOR CUSTOMER RELATIONSHIP MANAGEMENT
    Publication number: 20080249844
    Abstract: A system and method for sequential decision-making for customer relationship management includes providing customer data including stimulus-response history data, and automatically generating actionable rules based on the customer data. Further, automatically generating actionable rules may include estimating a value function using reinforcement learning.
    Type: Application
    Filed: June 17, 2008
    Publication date: October 9, 2008
    Applicant: International Business Machines Corporation
    Inventors: Naoki Abe, Edwin P.D. Pednault
  • System and method for sequential decision making for customer relationship management
    Patent number: 7403904
    Abstract: A system and method for sequential decision-making for customer relationship management includes providing customer data including stimulus-response history data, and automatically generating actionable rules based on the customer data. Further, automatically generating actionable rules may include estimating a value function using reinforcement learning.
    Type: Grant
    Filed: July 19, 2002
    Date of Patent: July 22, 2008
    Assignee: International Business Machines Corporation
    Inventors: Naoki Abe, Edwin P. D. Pednault
  • System and method for sequential decision making for customer relationship management
    Publication number: 20040015386
    Abstract: A system and method for sequential decision-making for customer relationship management includes providing customer data including stimulus-response history data, and automatically generating actionable rules based on the customer data. Further, automatically generating actionable rules may include estimating a value function using reinforcement learning.
    Type: Application
    Filed: July 19, 2002
    Publication date: January 22, 2004
    Applicant: International Business Machines Corporation
    Inventors: Naoki Abe, Edwin P.D. Pednault