Abstract: Approaches relating to customer service management for recurring revenue assets are described. A CSM application or other CSM software tool (or set of tools) can include features relating to customer lifecycles, product usage, and/or customer success, each of which can be monitored based on various analytical measures, metrics, indicators, etc. provided by one or more analytical engines. Systems, methods, computer program products, and the like are described.

Abstract: A consistent approach to managing opportunities, quotes, and bookings activities can be managed through the use of a recurring revenue asset management application, which can be supported by one or more features of an asset data model. Such an application can include the use of focus categories and playbooks.

Abstract: A consistent approach to managing opportunities, quotes, and bookings activities can be managed through the use of a recurring revenue asset management application, which can be supported by one or more features of an asset data model. Such an application can include the use of focus categories and playbooks.

Abstract: Approaches relating to customer service management for recurring revenue assets are described. A CSM application or other CSM software tool (or set of tools) can include features relating to customer lifecycles, product usage, and/or customer success, each of which can be monitored based on various analytical measures, metrics, indicators, etc. provided by one or more analytical engines. Systems, methods, computer program products, and the like are described.

Abstract: Provided are active materials for electrochemical cells. The active materials include silicon containing structures and treatment layers covering at least some surface of these structures. The treatment layers may include aminosilane, a poly(amine), and a poly(imine). These layers are used to increase adhesion of the structures to polymer binders within active material layers of the electrode. As such, when the silicon containing structures change their size during cycling, the bonds between the binder and the silicon containing structure structures or, more specifically, the bonds between the binder and the treatment layer are retained and cycling characteristics of the electrochemical cells are preserved. Also provided are electrochemical cells and fabricated with such active materials, methods of fabricating these active materials and electrochemical cells and devices containing electrochemical cells fabricated with such active materials.

Abstract: Small tracheostomy appliances for use in treating Sleep Apnea Syndrome. The appliances are inserted in a tracheotomy incision, low on a patient's neck to equalize intra-tracheal pressure with ambient pressure under certain conditions to prevent undesirable increases in blood CO2 that could otherwise cause arousals from sleep.

Abstract: An Early Payment Discount (EPD) mechanism that enables customers to automatically receive an early payment discount for paying their invoice electronically, e.g., via electronic funds transfer (EFT), through an e-Billing system within a designated number of days from on-line invoice post date.

Abstract: An Early Payment Discount (EPD) mechanism that enables customers to automatically receive an early payment discount for paying their invoice electronically, e.g., via electronic funds transfer (EFT), through an e-Billing system within a designated number of days from on-line invoice post date.

Abstract: An Early Payment Discount (EPD) mechanism that enables customers to automatically receive an early payment discount for paying their invoice electronically, e.g., via electronic funds transfer (EFT), through an e-Billing system within a designated number of days from on-line invoice post date.

Abstract: A payment disallow mechanism for an e-billing system including a computer system accessible for on-line interactive communication of invoices to users. The computer system including a database for storing customer invoice information, the information including an invoice date and an total invoice amount for display to said customer for on-line interaction; a mechanism for initiating electronic payment of the modified total invoice amount via the e-billing system, and a mechanism for determining whether the total invoice amount is a zero balance or credit balance prior to executing the electronic payment, wherein in response to determination of the zero or credit balance, the mechanism terminating the payment mechanism and generating a disallow payment message for display to the customer.

Abstract: A payment disallow mechanism for an e-billing system including a computer system accessible for on-line interactive communication of invoices to users. The computer system including a database for storing customer invoice information, the information including an invoice date and an total invoice amount for display to said customer for on-line interaction; a mechanism for initiating electronic payment of the modified total invoice amount via the e-billing system, and a mechanism for determining whether the total invoice amount is a zero balance or credit balance prior to executing the electronic payment, wherein in response to determination of the zero or credit balance, the mechanism terminating the payment mechanism and generating a disallow payment message for display to the customer.

Abstract: An Early Payment Discount (EPD) mechanism that enables customers to automatically receive an early payment discount for paying their invoice electronically, e.g., via electronic funds transfer (EFT), through an e-Billing system within a designated number of days from on-line invoice post date.