Patents by Inventor Elaine Tsai

Elaine Tsai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220272496
    Abstract: A system and method for a communication system that includes configuring a set of communication endpoints of an entity; distributing communication requests of an entity across the set of communication endpoints, comprising: receiving at least one communication request that specifies a set of destination endpoints; and for each of the set of destination endpoints, selecting a communication endpoint and establishing a communication with the destination endpoint from the selected communication endpoint.
    Type: Application
    Filed: March 7, 2022
    Publication date: August 25, 2022
    Inventors: Patrick Malatack, Gowri Rao, Kenneth Hoxworth, Elaine Tsai, Saurabh Daftary, Triet Kha, Julie Laver
  • Patent number: 11272325
    Abstract: A system and method for a communication system that includes configuring a set of communication endpoints of an entity; distributing communication requests of an entity across the set of communication endpoints, comprising: receiving at least one communication request that specifies a set of destination endpoints; and for each of the set of destination endpoints, selecting a communication endpoint and establishing a communication with the destination endpoint from the selected communication endpoint.
    Type: Grant
    Filed: August 8, 2019
    Date of Patent: March 8, 2022
    Assignee: Twilio Inc.
    Inventors: Patrick Malatack, Gowri Rao, Kenneth Hoxworth, Elaine Tsai, Saurabh Daftary, Triet Kha, Julie Laver
  • Publication number: 20200037117
    Abstract: A system and method for a communication system that includes configuring a set of communication endpoints of an entity; distributing communication requests of an entity across the set of communication endpoints, comprising: receiving at least one communication request that specifies a set of destination endpoints; and for each of the set of destination endpoints, selecting a communication endpoint and establishing a communication with the destination endpoint from the selected communication endpoint.
    Type: Application
    Filed: August 8, 2019
    Publication date: January 30, 2020
    Inventors: Patrick Malatack, Gowri Rao, Kenneth Hoxworth, Elaine Tsai, Saurabh Daftary, Triet Kha, Julie Laver
  • Patent number: 10419891
    Abstract: A system and method for a communication system that includes configuring a set of communication endpoints of an entity; distributing communication requests of an entity across the set of communication endpoints, comprising: receiving at least one communication request that specifies a set of destination endpoints; and for each of the set of destination endpoints, selecting a communication endpoint and establishing a communication with the destination endpoint from the selected communication endpoint.
    Type: Grant
    Filed: May 13, 2016
    Date of Patent: September 17, 2019
    Assignee: Twilio, Inc.
    Inventors: Patrick Malatack, Gowri Rao, Kenneth Hoxworth, Elaine Tsai, Saurabh Daftary, Triet Kha, Julie Laver
  • Publication number: 20160337819
    Abstract: A system and method for a communication system that includes configuring a set of communication endpoints of an entity; distributing communication requests of an entity across the set of communication endpoints, comprising: receiving at least one communication request that specifies a set of destination endpoints; and for each of the set of destination endpoints, selecting a communication endpoint and establishing a communication with the destination endpoint from the selected communication endpoint.
    Type: Application
    Filed: May 13, 2016
    Publication date: November 17, 2016
    Inventors: Patrick Malatack, Gowri Rao, Kenneth Hoxworth, Elaine Tsai, Saurabh Daftary, Triet Kha, Julie Laver