Patents by Inventor Eli B. Borodow

Eli B. Borodow has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for handling a plurality of communications for different companies
    Patent number: 8549107
    Abstract: A distributed communication center configured to handle a plurality of communications includes a user zone, a web zone, and a network zone. The user zone includes a plurality of remote terminals that enable communication center personnel and end users to remotely interface with the distributed communication center through the web zone. The web zone includes one or more web servers configured and one or more mail servers to interface the remote terminals in the user zone with the network zone. The network zone includes one or more telephony servers and one or more application servers.
    Type: Grant
    Filed: May 6, 2011
    Date of Patent: October 1, 2013
    Assignee: Oracle International Corporation
    Inventors: Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli B. Borodow, Edwin Kenneth Margulies, Pablo M. Rodriguez
  • Systems and Methods for Handling a Plurality of Communications For Different Companies
    Publication number: 20110213860
    Abstract: A distributed communication center configured to handle a plurality of communications includes a user zone, a web zone, and a network zone. The user zone includes a plurality of remote terminals that enable communication center personnel and end users to remotely interface with the distributed communication center through the web zone. The web zone includes one or more web servers configured and one or more mail servers to interface the remote terminals in the user zone with the network zone. The network zone includes one or more telephony servers and one or more application servers.
    Type: Application
    Filed: May 6, 2011
    Publication date: September 1, 2011
    Inventors: Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli B. Borodow, Edwin Kenneth Margulies, Pablo M. Rodriguez
  • Systems and methods for handling a plurality of communications
    Patent number: 7962644
    Abstract: A distributed communication center configured to handle a plurality of communications includes a user zone, a web zone, and a network zone. The user zone includes a plurality of remote terminals that enable communication center personnel and end users to remotely interface with the distributed communication center through the web zone. The web zone includes one or more web servers configured and one or more mail servers to interface the remote terminals in the user zone with the network zone. The network zone includes one or more telephony servers and one or more application servers.
    Type: Grant
    Filed: August 28, 2002
    Date of Patent: June 14, 2011
    Assignee: Oracle International Corporation
    Inventors: Ran Ezerzer, Ali Aljane, Pierre St-Cyr, Imed Yahmadi, Eli B. Borodow, Edwin Kenneth Margulies, Pablo M. Rodriguez