Patents by Inventor Elissa Backas

Elissa Backas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230171173
    Abstract: The described technology is generally directed towards methods for data latency evaluation. The techniques disclosed herein can provide useful information about when a data consumer can expect to receive data. Methods can create and compare data latency cumulative probability distributions comprising probabilities associated with different latency values, at various different levels of completeness.
    Type: Application
    Filed: January 26, 2023
    Publication date: June 1, 2023
    Inventors: Willa Ehrlich, Elissa Backas, Farhan Mir, Jo Frabetti
  • Patent number: 11595281
    Abstract: The described technology is generally directed towards methods for data latency evaluation. The techniques disclosed herein can provide useful information about when a data consumer can expect to receive data. Methods can create and compare data latency cumulative probability distributions comprising probabilities associated with different latency values, at various different levels of completeness.
    Type: Grant
    Filed: April 21, 2021
    Date of Patent: February 28, 2023
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Willa Ehrlich, Elissa Backas, Farhan Mir, Jo Frabetti
  • Patent number: 11556843
    Abstract: Aspects of the subject disclosure may include, for example, a method in which a processing system collects information associated with trouble tickets each including a problem abstract and a log text. The method includes analyzing the log text to obtain a problem resolution for that ticket; defining ticket clusters according to the problem abstracts, and labeling the clusters. The processing system creates a library of the labeled clusters, each entry including a cluster label, a problem abstract for that cluster, and a resolution summary for that problem abstract, indicating a mapping of the problem abstract to the resolution summary for that cluster. The method includes training, based on the mapping, machine-learning applications for a predicted resolution summary for each cluster and for classifying a new ticket. The method includes assigning the new ticket to a cluster according to the classifying. Other embodiments are disclosed.
    Type: Grant
    Filed: July 15, 2019
    Date of Patent: January 17, 2023
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Elissa Backas, Yang Qu, Hassan Chughtai, Maryam Samim, Nelson Cuebas, Roque Rios, III, Craig Scantlin, Donghoon Shin, Heesook Choi
  • Publication number: 20220345387
    Abstract: The described technology is generally directed towards methods for data latency evaluation. The techniques disclosed herein can provide useful information about when a data consumer can expect to receive data. Methods can create and compare data latency cumulative probability distributions comprising probabilities associated with different latency values, at various different levels of completeness.
    Type: Application
    Filed: April 21, 2021
    Publication date: October 27, 2022
    Inventors: Willa Ehrlich, Elissa Backas, Farhan Mir, Jo Frabetti
  • Publication number: 20210019648
    Abstract: Aspects of the subject disclosure may include, for example, a method in which a processing system collects information associated with trouble tickets each including a problem abstract and a log text. The method includes analyzing the log text to obtain a problem resolution for that ticket; defining ticket clusters according to the problem abstracts, and labeling the clusters. The processing system creates a library of the labeled clusters, each entry including a cluster label, a problem abstract for that cluster, and a resolution summary for that problem abstract, indicating a mapping of the problem abstract to the resolution summary for that cluster. The method includes training, based on the mapping, machine-learning applications for a predicted resolution summary for each cluster and for classifying a new ticket. The method includes assigning the new ticket to a cluster according to the classifying. Other embodiments are disclosed.
    Type: Application
    Filed: July 15, 2019
    Publication date: January 21, 2021
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Elissa Backas, Yang Qu, Hassan Chughtai, Maryam Samim, Nelson Cuebas, Roque Rios, III, Craig Scantlin, Donghoon Shin, Heesook Choi
  • Patent number: 10797902
    Abstract: A processing system including at least one processor may detect the presence of at least two users in a zone containing a network-connected device, obtain preferences and tolerance ranges of the at least two users with respect to the network-connected device, select a setting for the network-connected device in accordance with the preferences and tolerance ranges of the at least two users, and apply the setting to the network-connected device. The processing system may further detect a change of the setting, and adjust at least one of the preferences and tolerance ranges of the at least two users in response to the change of the setting.
    Type: Grant
    Filed: December 19, 2018
    Date of Patent: October 6, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jessica Bekampis, Roque Rios, III, Thomas Grodner, Karen Rovner, Carolyn Bekampis, Elissa Backas, Terry Troutman
  • Publication number: 20200204390
    Abstract: A processing system including at least one processor may detect the presence of at least two users in a zone containing a network-connected device, obtain preferences and tolerance ranges of the at least two users with respect to the network-connected device, select a setting for the network-connected device in accordance with the preferences and tolerance ranges of the at least two users, and apply the setting to the network-connected device. The processing system may further detect a change of the setting, and adjust at least one of the preferences and tolerance ranges of the at least two users in response to the change of the setting.
    Type: Application
    Filed: December 19, 2018
    Publication date: June 25, 2020
    Inventors: Jessica Bekampis, Roque Rios, III, Thomas Grodner, Karen Rovner, Carolyn Bekampis, Elissa Backas, Terry Troutman