Patents by Inventor Elizabeth Votaw

Elizabeth Votaw has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240112203
    Abstract: Systems and methods for remotely verifying an identity of a user to open an account are provided. A method includes: receiving information relating to an identity of a first user from a first computing device associated with a second user, the information comprising contact information for the first user; sending a notification to a second computing device associated with the first user based on the information received from the first computing device; in response to receiving an affirmative reply from the second computing device, verifying the identity of the first user; and opening an account for the first user based on the identity of the first user being verified by receiving the affirmative reply from the second computing device.
    Type: Application
    Filed: December 12, 2023
    Publication date: April 4, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Jonathan Hartsell, Nanie Lee, Ray G. Redwood, Daniel Sanford, Elizabeth Votaw
  • Patent number: 11869020
    Abstract: Systems and methods for remotely verifying an identity of a minor to open an account at a financial institution for the minor are provided. A method includes, responsive to verification of an identity of an adult associated with the minor, receiving, by a provider institution computing system of a provider institution, information relating to the minor from a minor computing device associated with the minor, and scraping, by the provider institution computing system, data from one or more social media profiles associated with the adult. The method includes comparing, by the provider institution computing system, the scraped data to information from the adult regarding the minor, and in response to a match, remotely verifying, by the provider institution computing system, the identity of the minor based on the information relating to the minor, such that the account for the minor is authorized to be opened at the provider institution.
    Type: Grant
    Filed: January 9, 2023
    Date of Patent: January 9, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jonathan Hartsell, Nanie Lee, Ray G. Redwood, Daniel Sanford, Elizabeth Votaw
  • Patent number: 11551237
    Abstract: Systems and methods for remotely verifying an identity of a minor to open an account at a financial institution for the minor are provided. A method includes receiving, by a financial institution computing system associated with the financial institution, a request from an adult computing device associated with the adult to open the account; remotely verifying, by a verification circuit, an identity of the adult based on received information regarding the adult; receiving, by the financial institution computing system, information relating to the minor from a minor computing device associated with the minor; remotely verifying, by the verification circuit, the identity of the minor based on the received information relating to the minor; and opening, by an account opening circuit associated with the financial institution computing system, an account on behalf of the minor.
    Type: Grant
    Filed: February 2, 2021
    Date of Patent: January 10, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Jonathan Hartsell, Nanie Lee, Ray G. Redwood, Daniel Sanford, Elizabeth Votaw
  • Patent number: 11290454
    Abstract: Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a telephone agent support computer system associated with a telephone agent channel, an authentication request for a user account. The computing platform may generate a set of one or more authentication prompts based on a set of authentication rules defined for the telephone agent channel and may provide the set of one or more authentication prompts generated based on the set of authentication rules defined for the telephone agent channel. Subsequently, the computing platform may validate one or more responses to the set of one or more authentication prompts. Based on validating the one or more responses, the computing platform may provide user account information associated with the user account to the telephone agent support computer system associated with the telephone agent channel.
    Type: Grant
    Filed: April 17, 2020
    Date of Patent: March 29, 2022
    Assignee: Bank of America Corporation
    Inventors: Mark A. Pender, Daniel L. Carpenter, Kapil Pruthi, Xianhong Zhang, Apeksh M. Dave, Elizabeth Votaw, Andrew T. Keys
  • Patent number: 11257084
    Abstract: Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a mobile device, an authentication request for a user account and may generate one or more authentication prompts. Subsequently, the computing platform may provide the one or more authentication prompts and may validate responses to the authentication prompts. Based on validating the responses to the authentication prompts, the computing platform may generate one or more security questions based on historical information associated with the user account. Subsequently, the computing platform may provide the one or more security questions and may validate one or more responses to the one or more security questions. Based on validating the one or more responses to the one or more security questions, the computing platform may provide user account information associated with the user account to the mobile device.
    Type: Grant
    Filed: March 27, 2020
    Date of Patent: February 22, 2022
    Assignee: Bank of America Corporation
    Inventors: Mark A. Pender, Daniel L. Carpenter, Kapil Pruthi, Xianhong Zhang, Apeksh M. Dave, Elizabeth Votaw, Andrew T. Keys
  • Publication number: 20200244661
    Abstract: Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a telephone agent support computer system associated with a telephone agent channel, an authentication request for a user account. The computing platform may generate a set of one or more authentication prompts based on a set of authentication rules defined for the telephone agent channel and may provide the set of one or more authentication prompts generated based on the set of authentication rules defined for the telephone agent channel. Subsequently, the computing platform may validate one or more responses to the set of one or more authentication prompts. Based on validating the one or more responses, the computing platform may provide user account information associated with the user account to the telephone agent support computer system associated with the telephone agent channel.
    Type: Application
    Filed: April 17, 2020
    Publication date: July 30, 2020
    Inventors: Mark A. Pender, Daniel L. Carpenter, Kapil Pruthi, Xianhong Zhang, Apeksh M. Dave, Elizabeth Votaw, Andrew T. Keys
  • Publication number: 20200226603
    Abstract: Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a mobile device, an authentication request for a user account and may generate one or more authentication prompts. Subsequently, the computing platform may provide the one or more authentication prompts and may validate responses to the authentication prompts. Based on validating the responses to the authentication prompts, the computing platform may generate one or more security questions based on historical information associated with the user account. Subsequently, the computing platform may provide the one or more security questions and may validate one or more responses to the one or more security questions. Based on validating the one or more responses to the one or more security questions, the computing platform may provide user account information associated with the user account to the mobile device.
    Type: Application
    Filed: March 27, 2020
    Publication date: July 16, 2020
    Inventors: Mark A. Pender, Daniel L. Carpenter, Kapil Pruthi, Xianhong Zhang, Apeksh M. Dave, Elizabeth Votaw, Andrew T. Keys
  • Patent number: 10269016
    Abstract: Systems and methods for authenticating a user's identity at an ATM are provided. One method may include capturing at least a portion of user's facial information using a facial recognition camera. The method may also include receiving information using an additional biometric scanner. The method may further include using one or more device handlers to receive information related to the captured portion of the user's facial information from the facial recognition camera and to receive information related to the additional biometric scanner. The one or more device handlers may also be used for determining one or more routing destinations for said information related to the captured portion of the user's facial information, for said information and for said information received from the additional biometric scanner.
    Type: Grant
    Filed: August 20, 2015
    Date of Patent: April 23, 2019
    Assignee: Bank of America Corporation
    Inventors: Elizabeth Votaw, Xianhong Zhang, Wenhui Meng
  • Patent number: 10182078
    Abstract: Methods, systems, and computer-readable media for selectively enabling and disabling biometric authentication are presented. In some embodiments, a computing platform may receive, from a device monitoring and management computer system, a device state indicator message comprising device state information associated with a mobile computing device. Subsequently, the computing platform may set a biometric authentication flag for the mobile computing device based on the device state indicator message received from the device monitoring and management computer system. Then, the computing platform may generate an authentication functionality message for the mobile computing device based on the biometric authentication flag set for the mobile computing device, and the authentication functionality message may be configured to selectively enable or disable one or more biometric authentication functions provided by the mobile computing device.
    Type: Grant
    Filed: February 27, 2018
    Date of Patent: January 15, 2019
    Assignee: Bank of America Corporation
    Inventors: Xianhong Zhang, Wenhui Meng, Kalyan V. Pasumarthi, Elizabeth Votaw, Andrew T. Keys, Apeksh M. Dave
  • Publication number: 20180191784
    Abstract: Methods, systems, and computer-readable media for selectively enabling and disabling biometric authentication are presented. In some embodiments, a computing platform may receive, from a device monitoring and management computer system, a device state indicator message comprising device state information associated with a mobile computing device. Subsequently, the computing platform may set a biometric authentication flag for the mobile computing device based on the device state indicator message received from the device monitoring and management computer system. Then, the computing platform may generate an authentication functionality message for the mobile computing device based on the biometric authentication flag set for the mobile computing device, and the authentication functionality message may be configured to selectively enable or disable one or more biometric authentication functions provided by the mobile computing device.
    Type: Application
    Filed: February 27, 2018
    Publication date: July 5, 2018
    Inventors: Xianhong Zhang, Wenhui Meng, Kalyan V. Pasumarthi, Elizabeth Votaw, Andrew T. Keys, Apeksh M. Dave
  • Patent number: 9613376
    Abstract: An apparatus and method of maintaining beneficiary information are disclosed. The apparatus can be configured to perform the method, which may include obtaining information for one or more recipients of one or more conveyances of property, obtaining one or more digital IDs from the one or more recipients, maintaining the one or more digital IDs from the one or more recipients by periodically sending notifications to the one or more recipients, and distributing assets with the one or more digital IDs to the one or more recipients.
    Type: Grant
    Filed: July 25, 2013
    Date of Patent: April 4, 2017
    Assignee: Bank of America Corporation
    Inventors: Glenn M. Grossman, Kevin Perry, Kimberly B. Summerrow, Katherine Dintenfass, Elizabeth Votaw, Aaron R. Leinker
  • Publication number: 20170053284
    Abstract: Systems and methods for authenticating a user's identity at an ATM are provided. One method may include capturing at least a portion of user's facial information using a facial recognition camera. The method may also include receiving information using an additional biometric scanner. The method may further include using one or more device handlers to receive information related to the captured portion of the user's facial information from the facial recognition camera and to receive information related to the additional biometric scanner. The one or more device handlers may also be used for determining one or more routing destinations for said information related to the captured portion of the user's facial information, for said information and for said information received from the additional biometric scanner.
    Type: Application
    Filed: August 20, 2015
    Publication date: February 23, 2017
    Inventors: Elizabeth Votaw, Xianhong Zhang, Wenhui Meng
  • Publication number: 20170053252
    Abstract: Systems and methods for authenticating a user's identity at an ATM are provided. One method may authenticate a user's identity at an Automated Teller Machine (“ATM”) over a period of time. The method may include capturing at least a portion of user's facial information using a facial recognition camera. The method may include displaying a QR code for capture by a mobile device. The method may further include receiving information using a wireless receiver from the mobile device that corresponds to the QR code. The method may also include using one or more device handlers to receive information related to the captured portion of the user's facial information from the facial recognition camera and to receive information related to the QR code from the wireless receiver and for determining one or more routing destinations for the information related to the captured portion of the user's facial information and for the information that corresponds to the QR code.
    Type: Application
    Filed: August 20, 2015
    Publication date: February 23, 2017
    Inventors: Elizabeth Votaw, Xianhong Zhang
  • Patent number: 9024722
    Abstract: An electronic process to capture, track and monitor unique identifying information regarding automated teller machine (ATM) deposits. ATMs equipped with radio-frequency identification (RFID) or other remote identification technology may enable the electronic transfer of key data elements to general ledger and asset tracking processing systems.
    Type: Grant
    Filed: October 31, 2008
    Date of Patent: May 5, 2015
    Assignee: Bank of America Corporation
    Inventors: Michelle Nichols, Todd Atwood, James Heddleson, Karen Garnett, Elizabeth Votaw, Steve Crowley
  • Patent number: 8972292
    Abstract: Embodiments of the invention relate to systems, methods, and computer program products for annotating financial transactions. For example, one embodiment of the invention provides a financial institution's computer apparatus having a memory communicably coupled to a processor. In one embodiment, the memory device includes information regarding a plurality of bank accounts stored therein, and the processing device is configured to receive an indication of a transaction involving a first bank account stored in the memory device, send a request for ancillary information about the transaction to a party associated with the first bank account, receive ancillary information, such as a photograph of a product purchased in the transaction, from the party associated with the first bank account, and associate, in the memory device, the received ancillary information with the transaction.
    Type: Grant
    Filed: February 27, 2009
    Date of Patent: March 3, 2015
    Assignee: Bank of America Corporation
    Inventors: Matthew A. Calman, Elizabeth Votaw
  • Publication number: 20150032585
    Abstract: An apparatus and method of maintaining beneficiary information are disclosed. The apparatus can be configured to perform the method, which may include obtaining information for one or more recipients of one or more conveyances of property, obtaining one or more digital IDs from the one or more recipients, maintaining the one or more digital IDs from the one or more recipients by periodically sending notifications to the one or more recipients, and distributing assets with the one or more digital IDs to the one or more recipients.
    Type: Application
    Filed: July 25, 2013
    Publication date: January 29, 2015
    Applicant: Bank of America Corporation
    Inventors: Glenn M. Grossman, Kevin Perry, Kimberly B. Summerrow, Katherine Dintenfass, Elizabeth Votaw, Aaron R. Leinker
  • Publication number: 20100223165
    Abstract: Embodiments of the invention relate to systems, methods, and computer program products for annotating financial transactions. For example, one embodiment of the invention provides a financial institution's computer apparatus having a memory communicably coupled to a processor. In one embodiment, the memory device includes information regarding a plurality of bank accounts stored therein, and the processing device is configured to receive an indication of a transaction involving a first bank account stored in the memory device, send a request for ancillary information about the transaction to a party associated with the first bank account, receive ancillary information, such as a photograph of a product purchased in the transaction, from the party associated with the first bank account, and associate, in the memory device, the received ancillary information with the transaction.
    Type: Application
    Filed: February 27, 2009
    Publication date: September 2, 2010
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Matthew A. Calman, Elizabeth Votaw
  • Publication number: 20090309694
    Abstract: An electronic process to capture, track and monitor unique identifying information regarding automated teller machine (ATM) deposits. ATMs equipped with radio-frequency identification (RFID) or other remote identification technology may enable the electronic transfer of key data elements to general ledger and asset tracking processing systems.
    Type: Application
    Filed: October 31, 2008
    Publication date: December 17, 2009
    Applicant: Bank of America Corporation
    Inventors: Michelle Nichols, Todd Atwood, James Heddleson, Karen Garnett, Elizabeth Votaw, Steve Crowley