Abstract: Capacity planning in a multi-array system that includes a plurality of storage arrays, includes: receiving data representing projected capacity utilization for at least one of the plurality of storage arrays, where the projected capacity utilization is generated in dependence upon capacity utilization patterns of a plurality of other storage arrays; and presenting the projected capacity utilization.

Abstract: In one embodiment, a method for refining a business process model includes receiving business process data pertaining to a first phase of a business process definition from a first class of users, creating a model of a business process using the business process data received from the first class of users, receiving business process data pertaining to a second phase of the business process definition from a second class of users, and augmenting the model of the business process based on the business process data received from the second class of users. The method further includes iteratively refining the model of the business process in response to input provided by the first class of users and/or the second class of users.

Abstract: In one embodiment, a method for providing multiple views of a business process definition includes storing a model of a business process, and providing different view points of the model to different classes of users.

Abstract: In one embodiment, a business process meta-model is defined that represents a business process. The business process meta-model includes control flow elements pertaining to a control flow of the business process, and annotation elements providing details for the control flow elements.