Abstract: Methods and apparatus for customizing the audio parameters of a networked voice communications device (NVCD) are presented. One method includes receiving a settings file, determining a group parameter, extracting at least one audio control parameter from the settings file based upon the group parameter, deriving audio processing parameters based upon a value selected from the at least one audio control parameter, and controlling the audio characteristics of the networked voice communications device using the audio processing parameters. An apparatus having audio characteristics configured by a settings file is also presented, which includes a processor, and memory which is functionally coupled to the processor, where the memory stores a group parameter and executable instructions, and the executable instructions cause the processor to control the audio characteristics of the networked voice communications device based upon the group parameter.

Abstract: An apparatus and methods are disclosed that provide a plurality of telecommunications management features to a telecommunications terminal that is associated with a corresponding terminal through a private branch exchange. In particular, the illustrative embodiment enables a user to manage the simultaneous use of and interaction between associated telecommunications terminals. This capability can be particularly advantageous when on-premises telecommunications terminals are associated with off-premises telecommunications terminals.

Abstract: A telecommunications endpoint and method are disclosed that involve the monitoring of a conference call by the endpoint, on behalf of a call participant who is either at the endpoint or elsewhere, and the prompting of the participant when his/her presence is needed. The monitoring of the call involves determining whether certain phrases that are relevant to and initialized by the participating endpoint user are spoken during the call. Such phrases might comprise the user's name, the name of a relevant project, the name of a relevant work item, and so forth. At a point in the call when one of the phrases has been spoken, the endpoint prompts the user of the event and provides relevant information that enables the user to refocus attention towards the call.

Abstract: A method is disclosed that enables a user of one telecommunications terminal that is engaged in a call to move or “extend” the call to a second telecommunications terminal without notifying any other party on the call of the move. This is particularly useful in many situations. For example, the user might be at work and engaged in a call with a client on the user's wireline desk telephone. If the user needs to leave the office, the user can extend the call to his or her cell phone, while the call is in progress, without notifying the client. This enables the user to leave the office and continue the call on his or her cell phone without having the client ever know that the user is on his or her cell phone and not in the office.

Abstract: An enterprise network is provided that includes a plurality of internal terminals 108, 112 corresponding to a plurality of subscribers and a network reconfiguration agent 212 operable to (a) determine that at least one of a requested connection to a first terminal 112-1 associated with a subscriber and a connected communication with the first terminal 112-1 will have and/or has an undesirable grade of service and (b) in response thereto, perform at least one of the following operations: (i) direct the requested connection or connected communication to a second terminal 108, 140 associated with the subscriber; and (ii) change the communication path for the requested connection or connected communication from a first communication path comprising a first network 110 but not a second network 404 to a second communication path comprising the second network 404 but not the first network 110.

Abstract: Methods and apparatus for controlling the audio characteristics of a networked voice communications device (NVCD) are presented. One method presented includes receiving a settings file, extracting at least one audio control parameter from the settings file, deriving audio processing parameters based upon a value selected from the at least one audio control parameter, and controlling the audio characteristics of the networked voice communications device using the audio processing parameters and the at least one audio control parameter. A method for providing audio parameters to an NVCD is also presented which includes establishing a settings file, which includes at least one audio control parameter, receiving a request to send the settings file, and sending the settings file over a network to the networked voice communications device.

Abstract: The subject matter provides a method that enable detecting if a party engaged into a tele-conference call is attempting to engage into conversation while a microphone is in a mute mode. The method provides receiving of a signal. The signal is then analyzed to determining if a party is attempting to engage into conversation. If it is determined that the party is attempting to engage in the conversation then an alarm is transmitted indicating the mode of operation of the microphone. The transmitted alarm may be an audio alert or a visual alert.

Abstract: The subject matter provides a method that enable detecting if a party engaged into a tele-conference call is attempting to engage into conversation while a microphone is in a mute mode. The method provides receiving of a signal. The signal is then analyzed to determining if a party is attempting to engage into conversation. If it is determined that the party is attempting to engage in the conversation then an alarm is transmitted indicating the mode of operation of the microphone. The transmitted alarm may be an audio alert or a visual alert.

Abstract: A telecommunications endpoint and method are disclosed that involve the monitoring of a conference call by the endpoint, on behalf of a call participant who is either at the endpoint or elsewhere, and the prompting of the participant when his/her presence is needed. The monitoring of the call involves determining whether certain phrases that are relevant to and initialized by the participating endpoint user are spoken during the call. Such phrases might comprise the user's name, the name of a relevant project, the name of a relevant work item, and so forth. At a point in the call when one of the phrases has been spoken, the endpoint prompts the user of the event and provides relevant information that enables the user to refocus attention towards the call.

Abstract: Methods and apparatus for controlling the audio characteristics of a networked voice communications device (NVCD) are presented. One method presented includes receiving a settings file, extracting at least one audio control parameter from the settings file, deriving audio processing parameters based upon a value selected from the at least one audio control parameter, and controlling the audio characteristics of the networked voice communications device using the audio processing parameters and the at least one audio control parameter. A method for providing audio parameters to an NVCD is also presented which includes establishing a settings file, which includes at least one audio control parameter, receiving a request to send the settings file, and sending the settings file over a network to the networked voice communications device.