Abstract: In exemplary embodiments, an apparatus and method for verifying experts on a consultation system is provided. Identity and credential information is received at a web server from a potential expert. A selection of a category that the potential expert wants to be admitted is also received. The identity information and at least a portion of the credential information may be verified. The potential expert is accepted as an expert based in part on a result of the verifying of the identity and credential information. Once accepted, an account associated with the potential expert is activated to allow the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted.

Abstract: In exemplary embodiments, an apparatus and method for verifying experts on a consultation system is provided. Identity and credential information is received at a web server from a potential expert. A selection of a category that the potential expert wants to be admitted is also received. The identity information and at least a portion of the credential information may be verified. The potential expert is accepted as an expert based in part on a result of the verifying of the identity and credential information. Once accepted, an account associated with the potential expert is activated to allow the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted.

Abstract: In exemplary embodiments, an apparatus and method for providing expert quality control on a consultation system is provided. Feedback is received for an expert. The feedback may be from users of the consultation system, other experts on the consultation system, or third-parties with relevant expertise and may comprise direct and indirect feedback. Adjustment factors are recorded for the expert. The adjustment factors comprise public and non-public actions associated with the expert. The expert is then evaluated using the feedback and the adjustment factors.