Abstract: Methods and systems described in this disclosure are directed to authentication of calling parties. The authentication of calling parties applies to simultaneous voice and/or data communications with multiple parties over multiple electronic mediums including a variety of electronic devices. A user can continue to maintain a data exchange session with a representative of an entity offering the goods or services of interest to the user across more than one user device. In some embodiments, a user can invite other parties in a multi-party call involving the user and the representative. Various embodiments for multi-party and multi-device authentication mechanisms are described herein. In some embodiments, the system calculates an estimated call waiting time for a user to speak with the representative.

Abstract: A method for temporarily redirecting a customer's mail from a current mailing address to a temporary mailing address, includes: receiving a request to temporarily redirect the customer's mail; determining a first date to begin mail redirection and a second date to cancel mail redirection; redirecting a first type of mail to a temporary mailing address; instructing a delivery service provider to provide a package to the customer after the customer arrives at the temporary mailing address; instructing the delivery service provider to hold a second type of mail for a time period calculated based on the request; receiving a notification that the customer has arrived at the temporary mailing address; and informing at least one contact specified by the customer that the customer has arrived at the temporary mailing address.

Abstract: A method for temporarily redirecting a customer's mail from a current mailing address to a temporary mailing address, includes: receiving a request to temporarily redirect the customer's mail; determining a first date to begin mail redirection and a second date to cancel mail redirection; redirecting a first type of mail to a temporary mailing address; instructing a delivery service provider to provide a package to the customer after the customer arrives at the temporary mailing address; instructing the delivery service provider to hold a second type of mail for a time period calculated based on the request; receiving a notification that the customer has arrived at the temporary mailing address; and informing at least one contact specified by the customer that the customer has arrived at the temporary mailing address.

Abstract: To temporarily redirect a customer's mail from a current mailing address to a temporary mailing address a request to temporary redirect the customer's mail is received. The request specifies at least one type of mail to redirect, the temporary mailing address, how to redirect the mail, and when to redirect the mail. The customer's mail is directed to the temporary mailing address according to the request.

Abstract: To temporarily redirect a customer's mail from a current mailing address to a temporary mailing address a request to temporary redirect the customer's mail is received. The request specifies at least one type of mail to redirect, the temporary mailing address, how to redirect the mail, and when to redirect the mail. The customer's mail is directed to the temporary mailing address according to the request.