Patents by Inventor Eoin McDermott

Eoin McDermott has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • PASSIVE INTERACTION GUIDE SYSTEM AND METHOD
    Publication number: 20140189509
    Abstract: An interactive communications system includes a passive guide system for guiding users on a website to locate their desired content. The passive guide system includes a monitor module configured to monitor user's interaction with content of the website. The passive guide system further includes an analysis module configured to analyse the user's interaction to anticipate user's requirement. The passive guide system further includes a guide module configured to present a message for guiding the user to locate the content on the website based on the anticipated user's requirement. The passive guide system also includes a feedback module for receiving a feedback from the user and changing the previous message based on the feedback.
    Type: Application
    Filed: December 27, 2012
    Publication date: July 3, 2014
    Applicant: AVAYA INC.
    Inventors: Matthew Moran, Cathy Talbot, Eoin McDermott, Paul D'Arcy