Patents by Inventor Eric C. Thinguldstad

Eric C. Thinguldstad has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10720004
    Abstract: Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.
    Type: Grant
    Filed: December 5, 2018
    Date of Patent: July 21, 2020
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Joe Raquepaw, Lauren Ready, Gary Desilva, Eric C. Thinguldstad, Jeffrey Dean Mathwig
  • Publication number: 20190172299
    Abstract: Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.
    Type: Application
    Filed: December 5, 2018
    Publication date: June 6, 2019
    Applicant: JPMorgan Chase Bank, N.A.
    Inventors: Joe RAQUEPAW, Lauren READY, Gary DESILVA, Eric C. THINGULDSTAD, Jeffrey Dean MATHWIG
  • Publication number: 20190057551
    Abstract: Systems and methods for combined augmented and virtual reality are disclosed. According to one embodiment, in an electronic device comprising at least one computer processor, a method for presenting combined augmented and virtual reality may include: (1) receiving, from an image capture device, physical data representing a plurality of physical characteristics for a physical environment; (2) receiving augmented reality data comprising at least one virtual characteristic for the physical environment; (3) generating at least one mesh representing the physical data and the augmented reality data; and (4) providing the at least one mesh as a virtual reality for the physical environment.
    Type: Application
    Filed: August 17, 2018
    Publication date: February 21, 2019
    Inventors: Jeffrey Dean Mathwig, Eric C. Thinguldstad
  • Publication number: 20180219807
    Abstract: Systems and methods for providing an automated technical assistant agent are provided. In one embodiment, a method for providing an automated technical support agent may include: (1) receiving, from a computer application executed by electronic device, an electronic request to initiate an automated technical support agent; (2) communicating, to the electronic device, a first inquiry, and a plurality of first response options; (3) receiving, from the electronic device, a selection of one of the plurality of first response options; (4) determining a request for information based on the selected response option; (5) communicating, to the electronic device, the request for information; (6) receiving, from the electronic device, a response to the request for information; (7) determining, based on the selected first response option and the response to the request for information, a course of action; and (8) communicating the course of action to the electronic device.
    Type: Application
    Filed: January 31, 2018
    Publication date: August 2, 2018
    Inventors: Eric C. Thinguldstad, Lauren Ready, Jeffrey Dean Mathwig