Patents by Inventor Eric CITRON

Eric CITRON has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated data collection and analytics
    Patent number: 10264120
    Abstract: A device may generate a call plan for a set of testing calls. The device may initiate a testing call to a communication device associated with a target, of the set of targets, using a user profile of the set of user profiles. The device may initiate monitoring for the testing call to identify information associated with the target during the testing call. The device may generate one or more responses to one or more queries based on the user profile. The device may transmit the one or more responses to the one or more queries based on generating the one or more responses to the one or more queries. The device may process stored data regarding testing calls to generate a recommendation relating to the set of targets for the set of testing calls. The device may communicate with one or more other devices to implement the recommendation.
    Type: Grant
    Filed: December 30, 2016
    Date of Patent: April 16, 2019
    Assignee: Accenture Global Solutions Limited
    Inventors: Avigail Goldgraber, Andrew H. Scott, Lora Leigh Nunnelley, Eric Citron
  • AUTOMATED DATA COLLECTION AND ANALYTICS
    Publication number: 20180191884
    Abstract: A device may generate a call plan for a set of testing calls. The device may initiate a testing call to a communication device associated with a target, of the set of targets, using a user profile of the set of user profiles. The device may initiate monitoring for the testing call to identify information associated with the target during the testing call. The device may generate one or more responses to one or more queries based on the user profile. The device may transmit the one or more responses to the one or more queries based on generating the one or more responses to the one or more queries. The device may process stored data regarding testing calls to generate a recommendation relating to the set of targets for the set of testing calls. The device may communicate with one or more other devices to implement the recommendation.
    Type: Application
    Filed: December 30, 2016
    Publication date: July 5, 2018
    Inventors: Avigail GOLDGRABER, Andrew H. SCOTT, Lora Leigh NUNNELLEY, Eric CITRON