Patents by Inventor Eric D. Gundersen
Eric D. Gundersen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11178049Abstract: Systems and methods for provisioning network services include receiving a provisioning request and, in response, initiating a first configuration operation in which a network address is assigned to a piece of network equipment for providing the network service. A network service path is established to the address such that when the equipment is connected to the network, a second configuration operation may be initiated in which the equipment is initialized to perform one or more network functions in support of the network service. Submission of provisioning requests may be conducted through a portal or similar environment that further enables users to analyze, modify, or otherwise manage their network equipment and services.Type: GrantFiled: May 26, 2020Date of Patent: November 16, 2021Assignee: Level 3 Communications, LLCInventors: Eric D. Gundersen, Steven M. Rdzak, Rene Grippo
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Patent number: 11087262Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.Type: GrantFiled: July 18, 2014Date of Patent: August 10, 2021Assignee: Level 3 Communications, LLCInventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hodovance, Wesley Jensen, Imran A. Aslam, Maria A. Elliott, Peter Cleary, Andrew Dugan, Paul Farnsworth, John F. Waters, Jr.
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Publication number: 20200287823Abstract: Systems and methods for provisioning network services include receiving a provisioning request and, in response, initiating a first configuration operation in which a network address is assigned to a piece of network equipment for providing the network service. A network service path is established to the address such that when the equipment is connected to the network, a second configuration operation may be initiated in which the equipment is initialized to perform one or more network functions in support of the network service. Submission of provisioning requests may be conducted through a portal or similar environment that further enables users to analyze, modify, or otherwise manage their network equipment and services.Type: ApplicationFiled: May 26, 2020Publication date: September 10, 2020Applicant: Level 3 Communications, LLCInventors: Eric D. Gundersen, Steven M. Rdzak, Rene Grippo
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Patent number: 10708151Abstract: Aspects of the present disclosure include an adaptive notification and ticketing system for a telecommunications network. The system includes a computing device and a plurality of network devices associated with the telecommunications network. Data is generated about a plurality of past network events associated with the plurality of network devices. The computing device is utilized to generate a model from the data. The model may be used to interpret new network events and generate an output indicative of a service impact event. The new network events are applied to the model using the computing device to generate the output indicative of a service impact event. The computing device generates a responsive action from the output indicative of a service impact event. The service impact event is a network event that disrupts a network service associated with the telecommunications network.Type: GrantFiled: October 24, 2016Date of Patent: July 7, 2020Assignee: Level 3 Communications, LLCInventors: Allen E. Dixon, Sharna Aeckerle, Paul Farnsworth, Rene Grippo, Eric D. Gundersen, Sanjiv Kumar, Rick D. Lind, Matthew R. Moore, Luke P. Philips, Rajiv K. Singh, Raymond L. Smith, David L. Stozki
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Patent number: 10673747Abstract: Systems and methods for provisioning network services include receiving a provisioning request and, in response, initiating a first configuration operation in which a network address is assigned to a piece of network equipment for providing the network service. A network service path is established to the address such that when the equipment is connected to the network, a second configuration operation may be initiated in which the equipment is initialized to perform one or more network functions in support of the network service. Submission of provisioning requests may be conducted through a portal or similar environment that further enables users to analyze, modify, or otherwise manage their network equipment and services.Type: GrantFiled: August 14, 2018Date of Patent: June 2, 2020Assignee: Level 3 Communications, LLCInventors: Eric D. Gundersen, Steven M. Rdzak, Rene Grippo
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Patent number: 10489806Abstract: Implementations of the present disclosure involve a system and/or method of displaying and reviewing prospective customers. The system and/or method may display a prospect map showing geographic areas, corresponding technical infrastructure, and prospects present in the areas. The prospect displayed may be adjusted based on user defined prospect attributes.Type: GrantFiled: January 3, 2013Date of Patent: November 26, 2019Assignee: Level 3 Communications, LLCInventors: Yunas Nadiadi, Paul Farnsworth, Jeff Storey, Ajit K. Rao, Eric D. Gundersen, Allen E. Dixon, Sanjiv Kumar, Rene Grippo, Luke Philips, Rajiv K. Singh, Chris Cuttitta
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Publication number: 20190058656Abstract: Systems and methods for provisioning network services include receiving a provisioning request and, in response, initiating a first configuration operation in which a network address is assigned to a piece of network equipment for providing the network service. A network service path is established to the address such that when the equipment is connected to the network, a second configuration operation may be initiated in which the equipment is initialized to perform one or more network functions in support of the network service. Submission of provisioning requests may be conducted through a portal or similar environment that further enables users to analyze, modify, or otherwise manage their network equipment and services.Type: ApplicationFiled: August 14, 2018Publication date: February 21, 2019Inventors: Eric D. Gundersen, Steven M. Rdzak, Rene Grippo
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Publication number: 20170118092Abstract: Aspects of the present disclosure include an adaptive notification and ticketing system for a telecommunications network. The system includes a computing device and a plurality of network devices associated with the telecommunications network. Data is generated about a plurality of past network events associated with the plurality of network devices. The computing device is utilized to generate a model from the data. The model may be used to interpret new network events and generate an output indicative of a service impact event. The new network events are applied to the model using the computing device to generate the output indicative of a service impact event. The computing device generates a responsive action from the output indicative of a service impact event. The service impact event is a network event that disrupts a network service associated with the telecommunications network.Type: ApplicationFiled: October 24, 2016Publication date: April 27, 2017Applicant: Level 3 Communications, LLCInventors: Allen E. Dixon, Sharna Aeckerle, Paul Farnsworth, Rene Grippo, Eric D. Gundersen, Sanjiv Kumar, Rick D. Lind, Matthew R. Moore, Luke P. Philips, Rajiv K. Singh, Raymond L. Smith, David L. Stozki
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Publication number: 20150026073Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure data for a provider network is retrieved from one or more databases. The technical infrastructure data represents network assets and capabilities. Location information is obtained for at least one customer site. A product selection including a set of design attributes for one or more telecommunication products is received. A network access point for providing the one or more telecommunication products is determined based on a correlation of the technical infrastructure data with the location information. A configuration for the at least one customer site is generated based on the product selection. A design is generated based on the network access point and the at least one configured customer site.Type: ApplicationFiled: July 18, 2014Publication date: January 22, 2015Applicant: Level 3 Communications, LLC.Inventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hovodance, Wes Jensen, Imran A. Aslam, Maria A. Elliot, Peter Cleary
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Publication number: 20150025940Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.Type: ApplicationFiled: July 18, 2014Publication date: January 22, 2015Applicant: Level 3 Communications, LLCInventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hovodance, Wes Jensen, Imran A. Aslam, Maria A. Elliott, Peter Cleary