Patents by Inventor Eric D. Prosser

Eric D. Prosser has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for generating customer solutions
    Patent number: 11087262
    Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.
    Type: Grant
    Filed: July 18, 2014
    Date of Patent: August 10, 2021
    Assignee: Level 3 Communications, LLC
    Inventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hodovance, Wesley Jensen, Imran A. Aslam, Maria A. Elliott, Peter Cleary, Andrew Dugan, Paul Farnsworth, John F. Waters, Jr.
  • SYSTEMS AND METHODS FOR GENERATING CUSTOMER SOLUTIONS
    Publication number: 20150026073
    Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure data for a provider network is retrieved from one or more databases. The technical infrastructure data represents network assets and capabilities. Location information is obtained for at least one customer site. A product selection including a set of design attributes for one or more telecommunication products is received. A network access point for providing the one or more telecommunication products is determined based on a correlation of the technical infrastructure data with the location information. A configuration for the at least one customer site is generated based on the product selection. A design is generated based on the network access point and the at least one configured customer site.
    Type: Application
    Filed: July 18, 2014
    Publication date: January 22, 2015
    Applicant: Level 3 Communications, LLC.
    Inventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hovodance, Wes Jensen, Imran A. Aslam, Maria A. Elliot, Peter Cleary
  • SYSTEMS AND METHODS FOR GENERATING CUSTOMER SOLUTIONS
    Publication number: 20150025940
    Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.
    Type: Application
    Filed: July 18, 2014
    Publication date: January 22, 2015
    Applicant: Level 3 Communications, LLC
    Inventors: Jeff Storey, Yunas Nadiadi, Rene Grippo, Allen E. Dixon, Eric D. Gundersen, Luke P. Philips, Rajiv K. Singh, Sanjiv Kumar, Eric D. Prosser, Derek Hovodance, Wes Jensen, Imran A. Aslam, Maria A. Elliott, Peter Cleary