Abstract: A skills ontology includes classes of data that define skills possessed or demonstrated by employees of an enterprise. Specifically, sets of data may be received and segmented into strings of text referred to as utterances. The utterances may be provided to an NLU service/engine, which uses NLU techniques to process the utterances to extract intents and/or entities. Skills may be identified from within the extracted entities. New skill records may be added to the skills ontology for newly extracted skills. Employee profiles of the skills ontology may also be updated based on the actions being performed. Further, the skills ontology may be utilized to identify employees having the skills associated with tasks to be performed and assign the task to an employee for completion. Once the task as been completed, skills profiles of the employee in the skills ontology may be updated to reflect performance of the task.