Abstract: A method and apparatus is disclosed for allowing the updating and overriding of software parameters used by one or more software programs. The parameters are preferably in cache. When the system needs any such parameter, it first checks cache, then a preferably remotely located database, and then, preferably a flat file on the same computer as the cache. The checking is done in the foregoing order, and the parameter is used upon locating a current version of it. If the current version is obtained from anywhere other than the cache, it is put into cache.

Abstract: A method and apparatus is disclosed for allowing the updating and overriding of software parameters used by one or more software programs. The parameters are preferably in cache. When the system needs any such parameter, it first checks cache, then a preferably remotely located database, and then, preferably a flat file on the same computer as the cache. The checking is done in the foregoing order, and the parameter is used upon locating a current version of it. If the current version is obtained from anywhere other than the cache, it is put into cache.

Abstract: A benchmark method and system uses a common and generic XML-based questionnaire design tool and a common data structure for all questionnaires of a plurality of benchmark studies. This allows rapid design of a study and its questionnaire as well as gathering of respondent data online, quick turnaround times for requested benchmark reports and online delivery thereof. One advantageous feature is an instant feedback of comparative data concerning questions the respondent has answered.