Patents by Inventor Eric Gagneraud

Eric Gagneraud has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Identifying and ranking solutions from multiple data sources
    Patent number: 9672252
    Abstract: Information regarding a computing device can be gathered, such as device information and support information. A plurality of solutions can be identified from multiple data sources based on the gathered information. The identified solutions can be ranked based on the gathered information and based on other information.
    Type: Grant
    Filed: March 8, 2012
    Date of Patent: June 6, 2017
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: John A Landry, Eric Gagneraud, Miguel E Lezcano, Cesar Augusto Rosa, Stephen M DeRoos
  • Remote Support of a Device
    Publication number: 20160210033
    Abstract: A support tool is received by a first device from a second device. In a user interface at the first device, information is presented regarding a context of the first device, an issue at the first device, a solution for the issue, and a link to a resource to assist in addressing the issue.
    Type: Application
    Filed: October 9, 2013
    Publication date: July 21, 2016
    Inventors: ERIC GAGNERAUD, HERVE GILBERT, CESAR AUGUSTO ROSA, STEPHEN M DeROOS
  • IDENTIFYING A CHANGE TO INDICATE A DEGRADATION WITHIN A COMPUTING DEVICE
    Publication number: 20150149827
    Abstract: Examples disclose a method to collect a first property and a second property of a computing device. The first property and the second property monitor a functionality of the computing device and are collected as a function of time. Further, the examples provide comparing the first property and the second property to identify a change indicating a degradation within the computing device.
    Type: Application
    Filed: April 30, 2012
    Publication date: May 28, 2015
    Inventors: John Landry, Cesar Augusto Rosa, Stephen M. DeRoos, Eric Gagneraud
  • 3D video conference
    Patent number: 8970663
    Abstract: A method for rendering a 3D video conference including configuring at least two cameras to track a position of a user, transmitting the position of the user to a participant of the 3D video conference, and rendering for display on a 3D display device parallel participant video streams which have been modified in response to the position of the user.
    Type: Grant
    Filed: December 7, 2009
    Date of Patent: March 3, 2015
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventor: Eric Gagneraud
  • IDENTIFYING AND RANKING SOLUTIONS FROM MULTIPLE DATA SOURCES
    Publication number: 20150052122
    Abstract: Information regarding a computing device can be gathered, such as device information and support information. A plurality of solutions can be identified from multiple data sources based on the gathered information. The identified solutions can be ranked based on the gathered information and based on other information.
    Type: Application
    Filed: March 8, 2012
    Publication date: February 19, 2015
    Inventors: John A. Landry, Eric Gagneraud, Miguel E. Lezcano, Cesar Augusto Rosa, Stephen M. DeRoos
  • ENABLING A COMPUTING DEVICE TO UTILIZE ANOTHER COMPUTING DEVICE
    Publication number: 20140164544
    Abstract: Example embodiments disclosed herein relate to enabling a first computing device to utilize a second computing device. In example embodiments, configuration data for the second computing device, made available to the first computing device, may be used in enabling the first computing device to utilize the second computing device.
    Type: Application
    Filed: July 29, 2011
    Publication date: June 12, 2014
    Inventor: Eric Gagneraud
  • Remote client management
    Patent number: 8230006
    Abstract: A method for managing remote clients includes retrieving a client version identifier for an application program running on a client. The client version identifier is compared with a master version identifier for a master configuration file on a server. An active configuration of the application program on the client is altered while the application program is running.
    Type: Grant
    Filed: December 16, 2009
    Date of Patent: July 24, 2012
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: John A. Landry, Eric Gagneraud, Daniel Robert Oswalt, Cesar Augusto Rosa
  • Optical disk drive with embedded test medium
    Patent number: 8184512
    Abstract: Embodiments provide an optical disk drive that includes an embedded test medium for testing the optical performance of an optical head in the optical disk drive.
    Type: Grant
    Filed: October 13, 2010
    Date of Patent: May 22, 2012
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Eric Gagneraud, Clyde L. Gazaway, Daniel Robert Oswalt
  • 3D VIDEO CONFERENCE
    Publication number: 20120120183
    Abstract: A method for rendering a 3D video conference including configuring at least two cameras to track a position of a user, transmitting the position of the user to a participant of the 3D video conference, and rendering for display on a 3D display device parallel participant video streams which have been modified in response to the position of the user.
    Type: Application
    Filed: December 7, 2009
    Publication date: May 17, 2012
    Inventor: Eric Gagneraud
  • OPTICAL DISK DRIVE WITH EMBEDDED TEST MEDIUM
    Publication number: 20120092978
    Abstract: Embodiments provide an optical disk drive that includes an embedded test medium for testing the optical performance of an optical head in the optical disk drive.
    Type: Application
    Filed: October 13, 2010
    Publication date: April 19, 2012
    Inventors: Eric Gagneraud, Clyde L. Gazaway, Daniel Robert Oswalt
  • FINGERPRINT SCANNER
    Publication number: 20120019356
    Abstract: A machine including a processor, a power button, a fingerprint scanner coupled on the power button, and an authentication application executable by the processor for comparing a user fingerprint image with a stored fingerprint image.
    Type: Application
    Filed: April 29, 2009
    Publication date: January 26, 2012
    Inventors: Eric Gagneraud, Alexis Aimard
  • REMOTE CLIENT MANAGEMENT
    Publication number: 20110145322
    Abstract: A method for managing remote clients includes retrieving a client version identifier for an application program running on a client. The client version identifier is compared with a master version identifier for a master configuration file on a server. An active configuration of the application program on the client is altered while the application program is running.
    Type: Application
    Filed: December 16, 2009
    Publication date: June 16, 2011
    Inventors: John A. Landry, Eric Gagneraud, Daniel Robert Oswalt, Cesar Augusto Rosa
  • AUTOSTEREOSCOPIC STATUS DISPLAY
    Publication number: 20110080472
    Abstract: A system and method for autostereoscopically displaying status of a computer-based device are disclosed herein. A computer includes a display configured to provide autostereoscopic viewing of computer status. The computer generates and provides to the display data configured for three-dimensional display.
    Type: Application
    Filed: October 2, 2009
    Publication date: April 7, 2011
    Inventor: Eric Gagneraud
  • Media transfer system and method
    Patent number: 7555642
    Abstract: A media transfer system comprises a computer device having a quick-transfer media interface and a reduced operating system executable in response to actuation of the quick-transfer media interface, the reduced operating system configured to automatically launch a media transfer module to facilitate transfer media content from a media card to the computer device.
    Type: Grant
    Filed: April 27, 2006
    Date of Patent: June 30, 2009
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Eric Gagneraud, Eric Owhadi
  • Media transfer system and method
    Publication number: 20070255938
    Abstract: A media transfer system comprises a computer device having a quick-transfer media interface and a reduced operating system executable in response to actuation of the quick-transfer media interface, the reduced operating system configured to automatically launch a media transfer module to facilitate transfer media content from a media card to the computer device.
    Type: Application
    Filed: April 27, 2006
    Publication date: November 1, 2007
    Inventors: Eric Gagneraud, Eric Owhadi