Patents by Inventor Eric Hopper

Eric Hopper has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240422540
    Abstract: Examples are disclosed related to using verification channels for end-user verification. One example provides a method comprising, in a first verification channel, receiving a first verification request and an end-user mobile number from an enterprise computing system, sending a first-time sign-in request to an end-user computing device, and receiving a first end-user authentication message in response to the first-time sign-in request, and in response, associating a passkey with the end-user mobile number. The method further comprises, in a second verification channel, receiving a second verification request and the end-user mobile number from the enterprise computing system, sending a sign-in message, receiving a second end-user authentication message in response to the sign-in message, and in response to receiving a verification approved response from the end-user computing device, sending the verification approved response to the end-user computing device and/or the enterprise computing system.
    Type: Application
    Filed: February 12, 2024
    Publication date: December 19, 2024
    Inventor: Eric Hopper
  • Patent number: D466368
    Type: Grant
    Filed: February 22, 2002
    Date of Patent: December 3, 2002
    Inventors: Bill G. Neal, Eric Hopper
  • Patent number: H2252
    Abstract: A pre-collections system identifies debtors when they contact a company for a new purchase. A customer service representative (or other automated process) takes payment for the prior debt in real time. The pre-collections system is tightly integrated with an order processing system. Order processing system channels (web site, IVR, CSR, etc.) are enabled to redirect the customer debtor into a corresponding pre-collections system channel. Customers are routed back seamlessly in real time to the point in the order processing system where they left off. The customer is re-instated immediately when their payment is cleared. The system keeps track of blacklisted customers. Logic determines whether to resubmit an item, reclaim a product or service or to immediately collect upon the debt.
    Type: Grant
    Filed: September 27, 2006
    Date of Patent: January 4, 2011
    Assignee: Vesta Corporation
    Inventors: Yvette Bohanan, Eric Hopper, Sanjay Khare, Jianning Le