Abstract: A provided method provides an assessment of quality of user experience during the loading, on a client, of a web page from a remote server via a network, according to the http protocol, the web page having a root file and at least one reference to a resource, including: a first step including identifying and timestamping the loading of a root file by the client; and a second step including: a step of identifying and timestamping the loading, by the client, of a resource assigned to the root file, a step of processing the timestamps to determine a relative load time of the resource corresponding to the period between the start time of the root file loading and the end time of the loading of the resource assigned to the root file; a step of analysis assessing the user experience in which the relative resource load time is an index.

Abstract: A method of measuring traversal time at a point of a network when setting up TCP (Transmission Control Protocol) connections, using recordings carried out according to a network protocol used to collect information on IP traffic, such as Netflow, the recordings including (i) a first recording generated by the synchronization request/response at this point of the network and (ii) the use of a field relating to a start instant (“StartTime”) of the first recording so as to date-stamp the synchronization request/response at this point of the network.