Patents by Inventor Eric R. Kraar

Eric R. Kraar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Learning agent that facilitates the execution of a subscription vehicle service by dynamically generating messages and processing responses to generate and augment data that can then be used in suggestions to customers
    Patent number: 10521848
    Abstract: A system and method to generate and maintain interaction with a customer by evaluating customer initiated messages and telematics data to obtain information used to generate response messages and, further, generating conversation initiating messages autonomously in an effort to solicit response messages from a customer.
    Type: Grant
    Filed: September 16, 2016
    Date of Patent: December 31, 2019
    Assignee: CLUTCH TECHNOLOGIES, LLC
    Inventors: Brady L Rackley, III, James F. Heller, David W. Hallum, Ashish Trehan, Kyle L. Clements, John R. Phelps, Jr., Adam J. Carley, Vincent G. Zappa, Steven S. Neel, Sangameswar Venkatraman, Benjamin E. Morgan, Eric R. Kraar, Christopher M. L. Howie
  • LEARNING AGENT THAT FACILITATES THE EXECUTION OF A SUBSCRIPTION VEHICLE SERVICE BY DYNAMICALLY GENERATING MESSAGES AND PROCESSING RESPONSES TO GENERATE AND AUGMENT DATA THAT CAN THEN BE USED IN SUGGESTIONS TO CUSTOMERS
    Publication number: 20170004561
    Abstract: A system and method to generate and maintain interaction with a customer by evaluating customer initiated messages and telematics data to obtain information used to generate response messages and, further, generating conversation initiating messages autonomously in an effort to solicit response messages from a customer.
    Type: Application
    Filed: September 16, 2016
    Publication date: January 5, 2017
    Inventors: TRIPP RACKLEY, JOHN R. PHELPS, JR., ADAM J. CARLEY, VINCENT G. ZAPPA, STEVEN S. NEEL, SANG VENKATRAMAN, BENJAMIN E. MORGAN, Eric R. Kraar, Christopher M. Howie, James F. Heller, David W. Hallum, Ashish Trehan, KYLE L. CLEMENTS
  • System and method for determining appropriate redemption presentations for a virtual token associated with a stored value account
    Patent number: 9336519
    Abstract: A method for determining an appropriate redemption presentation for a virtual token associated with a stored value account is disclosed. The method may include receiving a request for presenting a redemption presentation of a virtual token and obtaining a merchant identifier associated with the request. The method may further include determining if the request is for one of an on-line transaction and a transaction with a point-of-sale terminal, and if the request is for a transaction with a point-of-sale terminal, then searching a database using the merchant identifier to find one or more redemption presentations of virtual token preferred by a merchant. Subsequently, the one or more redemption presentations of the virtual token may be transmitted over a computer network to a client device.
    Type: Grant
    Filed: August 6, 2010
    Date of Patent: May 10, 2016
    Assignee: QUALCOM Incorporated
    Inventors: Frank T. Young, Robert L. Dessert, Ben D. Ackerman, Gwenael B. Delaine, Lindsey K. Dorman, Eric R. Kraar, Aidoo Osei, Kyle Cochran, Steven M. Smith
  • SYSTEM AND METHOD FOR DETERMINING APPROPRIATE REDEMPTION PRESENTATIONS FOR A VIRTUAL TOKEN ASSOCIATED WITH A STORED VALUE ACCOUNT
    Publication number: 20150220908
    Abstract: A method for determining an appropriate redemption presentation for a virtual token associated with a stored value account is disclosed. The method may include receiving a request for presenting a redemption presentation of a virtual token and obtaining a merchant identifier associated with the request. The method may further include determining if the request is for one of an on-line transaction and a transaction with a point-of-sale terminal, and if the request is for a transaction with a point-of-sale terminal, then searching a database using the merchant identifier to find one or more redemption presentations of virtual token preferred by a merchant. Subsequently, the one or more redemption presentations of the virtual token may be transmitted over a computer network to a client device.
    Type: Application
    Filed: April 16, 2015
    Publication date: August 6, 2015
    Inventors: Frank T. YOUNG, Robert L. Dessert, Ben D. Ackerman, Gwenael B. Delaine, Lindsey K. Dorman, Eric R. Kraar, Aidoo Osei, Kyle Cochran, Steven M. Smith
  • APPARATUS AND METHOD FOR ENHANCED IN-STORE SHOPPING SERVICES USING MOBILE DEVICE
    Publication number: 20130030915
    Abstract: Apparatus and methods are provided for offering shopping assistance tools. The tools may be used by developers to create enhanced in-store customer shopping applications. The shopping assistance tools provide in-store navigation, customer assistance, and inventory management services.
    Type: Application
    Filed: February 1, 2012
    Publication date: January 31, 2013
    Applicant: QUALCOMM INCORPORATED
    Inventors: Stephen B. Statler, Ravi Halker, Eric R. Kraar, Jonathan K. Kies, Daniel J. Guest, Frank T. Young, Kenneth Waldron, Michele O. Gantt, Ravikumar Devarajan, Ketal V. Gandhi, Atif J. Piracha
  • SYSTEM AND METHOD FOR DETERMINING APPROPRIATE REDEMPTION PRESENTATIONS FOR A VIRTUAL TOKEN ASSOCIATED WITH A STORED VALUE ACCOUNT
    Publication number: 20110218868
    Abstract: A method for determining an appropriate redemption presentation for a virtual token associated with a stored value account is disclosed. The method may include receiving a request for presenting a redemption presentation of a virtual token and obtaining a merchant identifier associated with the request. The method may further include determining if the request is for one of an on-line transaction and a transaction with a point-of-sale terminal, and if the request is for a transaction with a point-of-sale terminal, then searching a database using the merchant identifier to find one or more redemption presentations of virtual token preferred by a merchant. Subsequently, the one or more redemption presentations of the virtual token may be transmitted over a computer network to a client device.
    Type: Application
    Filed: August 6, 2010
    Publication date: September 8, 2011
    Applicant: Firethorn Holdings, LLC
    Inventors: Frank T. Young, Robert L. Dessert, Ben D. Ackerman, Gwenael B. Delaine, Lindsey K. Dorman, Eric R. Kraar, Aidoo Osei, Kyle Cochran, Steven M. Smith
  • SYSTEM AND METHOD FOR CREATING AND MANAGING A STORED VALUE ACCOUNT ASSOCIATED WITH A CLIENT UNIQUE IDENTIFIER
    Publication number: 20110166992
    Abstract: A method for creating and managing a stored value account associated with a client device is disclosed and may include receiving one of a merchant identifier and an unbranded place holder to associate with the stored value account, receiving an amount of value to assign to the stored value account, and creating a virtual token for the stored value account that is associated with the client device. The method may further include creating a unique identifier associated with a client device, if a stored value account is associated with a merchant identifier, then creating an account number, and if a stored value account is associated with a merchant identifier, then creating an association between the account number and the unique identifier and between the account identifier and the merchant identifier in a database.
    Type: Application
    Filed: August 6, 2010
    Publication date: July 7, 2011
    Applicant: Firethorn Holdings, LLC
    Inventors: Robert L. Dessert, Frank T. Young, Ben D. Ackerman, Gwenael B. Delaine, Lindsey K. Dorman, Eric R. Kraar