Abstract: A system and method for detecting or reporting service level or service outages on a network includes a meta service generator that operates on a network inventory to generate service definitions. The system is a server-based model, and each service definition includes usergroup and points of presence, thus instantiating multiple services in a manner that allows the definition to focus on relevant element events amid massive network event data, and detect service outages quickly and dependably. The outages, transaction spec outages and events so determined may be aggregated to provide overall measures that are compared with thresholds, performance criteria and other service metrics specified in a user Service Level Agreement (SLA) for billing, credit, evaluation or other purposes.

Abstract: The present invention provides methods and system for organizing a dataset in a database by marking the dataset by a plurality of labels generated based on a pre-define policy. The policy determines the data scope accessible to each label. A user of the database can access the data within the scopes of one or more labels based on its role and privileges granted thereto by, for example, a system administrator. Moreover, a variety of shaping transformations can be applied to the tagged dataset to create a derived dataset that is suitable for the informational needs of the user. The derived dataset can be formatted to render it compatible for viewing via a selected presentation engine, such as a web browser.

Abstract: The present invention provides methods and system for organizing a dataset in a database by marking the dataset by a plurality of labels generated based on a pre-define policy. The policy determines the data scope accessible to each label. A user of the database can access the data within the scopes of one or more labels based on its role and privileges granted thereto by, for example, a system administrator. Moreover, a variety of shaping transformations can be applied to the tagged dataset to create a derived dataset that is suitable for the informational needs of the user. The derived dataset can be formatted to render it compatible for viewing via a selected presentation engine, such as a web browser.

Abstract: Apparatus and process for consolidating the visual representation of objects into a “rollup” visual representation. A set of objects defined in an N-dimensional space and a perspective viewpoint are obtained or pre-defined. Each object in the set is then represented by a new rollup object and each new rollup object is compared with any pre-existing rollup objects to determine if it is “near enough” to any pre-existing rollup object to be consolidated with the pre-existing object. If so, they are consolidated and the new rollup object is removed. The “near-enough” determination may be made based upon a threshold minimum area of occlusion between the two rollup objects, a threshold minimum pixel distance, or a threshold minimum spatial distance between the two rollup objects.

Abstract: Method and apparatus for determining an enforceable policy applicable to one or more network devices. The method includes attaching one or more rule elements to one or more domain elements to create policies, the domain elements representing network devices and groups of network devices, and the rule elements defining actions, a method for determining whether a conflict exists between the polices, and a method for resolving the conflicts to produce one or more enforceable policies.

Abstract: Apparatus and method for monitoring parameters that govern the operational characteristics of a network device, including the use of templates for generating configuration records of network devices of a selected model type. A database of models is provided, each model representing an associated network device and including attribute values for the parameters of the associated network device. Templates are used to screen a model in order to retrieve values for each of the attributes and create a configuration record. The configuration records may be stored in the configuration manager or other storage device, and/or transferred to the pre-existing model database for use by a network management system in reconfiguring the associated network devices. Additionally, a method and apparatus is provided that defines network groups, defines network policies for groups, determines conflicts, and resolves conflicts among groups and devices.

Abstract: Method and apparatus for determining an enforceable policy applicable to one or more network devices. The method includes attaching one or more rule elements to one or more domain elements to create policies, the domain elements representing network devices and groups of network devices, and the rule elements defining actions, a method for determining whether a conflict exists between the polices, and a method for resolving the conflicts to produce one or more enforceable policies.

Abstract: Apparatus and method for monitoring parameters that govern the operational characteristics of a network device, including the use of templates for generating configuration records of network devices of a selected model type. A database of models is provided, each model representing an associated network device and including attribute values for the parameters of the associated network device. Templates are used to screen a model in order to retrieve values for each of the attributes and create a configuration record. The configuration records may be stored in the configuration manager or other storage device, and/or transferred to the pre-existing model database for use by a network management system in reconfiguring the associated network devices. Additionally, a method and apparatus is provided that defines network groups, defines network policies for groups, determines conflicts, and resolves conflicts among groups and devices.

Abstract: Method and apparatus for determining a communications path between a source and a destination in an Internet Protocol (IP) network. The method determines a path list of next-hop routers between the source and destination by selecting between a Simple Network Management Protocol (SNMP) query of a current router on the path, and by sending a User Datagram Protocol (UDP) probe packet having a destination field with a destination IP address and a Time-to-Live (TTL) field with a value of one greater than the number of hops to the current router. The steps are iterated until the next router is determined to be the destination. Preferably, the UDP probe packets are loose-source routed through the source. In addition, a topology information database may be accessed to resolve an unknown router, and/or resolve intrarouter devices on the path.

Abstract: A document generation system which employs a definition-based expert system and an editor to produce an output document from a template document and expert system responses. The knowledge base of the expert system consists of a hierarchy of terms and their definitions. To produce an expert response, an inference engine component of the expert system evaluates a term by evaluating all of the definitions for the terms which are in that term's hierarchy of definitions. In the document generation system, the terms include fragment terms which are defined as portions of the template document.

Abstract: A computer system in which multiple processes may run concurrently includes a window manager for displaying windows associated with different processes. One of the processes represented by a window may be designated as active. Keystrokes are translated by a keyboard driver to events represented by keycodes. The keycodes are routed to processes with which they are associated by reference to a routing table. Unless otherwise indicated, a keycode is routed to the active process. Where a keycode is associated with and transferred to the window manager, subsequent keycodes are stored in a typeahead buffer. The window manager may modify the routing table. After completion of the window manager operation, all keycodes remaining in the buffer are routed to their associated processes as determined by the modified routing table.