Abstract: A flow template user interface (UI) is generated for development of a flow of a campaign. The flow template UI is associated with a communication channel and includes an audience field, a content field, a scheduling field, and an activation field including an activation button to enable activation and deactivation of the flow. A target audience is received via the audience field, content is received via the content field, and a schedule is received via the scheduling field. A command is received to activate the flow via the activation button. The content is transmitted to the target audience via the communication channel in accordance with the schedule in response to activation of the flow.

Abstract: A process for preventing the formation of white rust on a steel surface at least partially coated with zinc includes a) bringing said surface, preferably under thermal load, into contact with an aqueous composition, the pH of which is between 6.5 and 8.5 comprising at least one organic acid of formula: R—X—OH??(I) wherein X represents C(O) or S(O)2, and R represents an organic chain. A composition and also to a cooling tower treated by the process are provided.

Abstract: A process for preventing the formation of white rust on a steel surface at least partially coated with zinc includes a) bringing said surface, preferably under thermal load, into contact with an aqueous composition, the pH of which is between 6.5 and 8.5 comprising at least one organic acid of formula: R—X—OH ??(I) wherein X represents C(O) or S(O)2, and R represents an organic chain. A composition and also to a cooling tower treated by the process are provided.