Patents by Inventor Erick C. Kobres
Erick C. Kobres has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11392914Abstract: Techniques for automated mobile transaction processing are provided. A consumer traverses to a web portal or other type of enterprise terminal device of an enterprise and proceeds to shop. During checkout, the portal contacts a transaction service and is delivered back an identifying barcode or Quick Response (QR) code. The consumer uses a mobile device to scan the code and send it to the transaction service. Previously registered payment details of the consumer are located and payment is received from the consumer. The portal is notified that payment is completed by the transaction service.Type: GrantFiled: May 13, 2014Date of Patent: July 19, 2022Assignee: NCR CorporationInventor: Erick C. Kobres
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Patent number: 11170355Abstract: Techniques for automated mobile transaction processing are provided. A consumer traverses to a web portal or other type of enterprise terminal device of an enterprise and proceeds to shop. During checkout, the portal contacts a transaction service and is delivered back an identifying barcode or Quick Response (QR) code. The consumer uses a mobile device to scan the code and send it to the transaction service. Previously registered payment details of the consumer are located and payment is received from the consumer. The portal is notified that payment is completed by the transaction service.Type: GrantFiled: May 13, 2014Date of Patent: November 9, 2021Assignee: NCR CorporationInventor: Erick C. Kobres
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Patent number: 10331458Abstract: Techniques for computer system recovery which remotely restore a default partition to a recent state even when an operating system is functioning abnormally. In an example embodiment, a service center computer establishes a first network connection to a monitored computer system. The service center computer configures the monitored computer system to boot from a bootable image file in the monitored computer system and reboots the monitored computer system into an alternate operating system environment of the bootable image file. The service center computer establishes a second network connection to the monitored computer system to restore a recent backup image of the default partition from a diagnostic partition to a default partition. The service center computer establishes a third network connection to the monitored computer system and reboots the monitored computer system to the default partition.Type: GrantFiled: December 18, 2015Date of Patent: June 25, 2019Assignee: NCR CorporationInventor: Erick C. Kobres
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Publication number: 20160202995Abstract: Techniques for computer system recovery which remotely restore a default partition to a recent state even when an operating system is functioning abnormally. In an example embodiment, a service center computer establishes a first network connection to a monitored computer system. The service center computer configures the monitored computer system to boot from a bootable image file in the monitored computer system and reboots the monitored computer system into an alternate operating system environment of the bootable image file. The service center computer establishes a second network connection to the monitored computer system to restore a recent backup image of the default partition from a diagnostic partition to a default partition. The service center computer establishes a third network connection to the monitored computer system and reboots the monitored computer system to the default partition.Type: ApplicationFiled: December 18, 2015Publication date: July 14, 2016Inventor: Erick C. Kobres
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Patent number: 9250923Abstract: Techniques for computer system recovery which remotely restore a default partition to a recent state even when an operating system is functioning abnormally. In an example embodiment, a service center computer establishes a first network connection to a monitored computer system. The service center computer configures the monitored computer system to boot from a bootable image file in the monitored computer system and reboots the monitored computer system into an alternate operating system environment of the bootable image file. The service center computer establishes a second network connection to the monitored computer system to restore a recent backup image of the default partition from a diagnostic partition to a default partition. The service center computer establishes a third network connection to the monitored computer system and reboots the monitored computer system to the default partition.Type: GrantFiled: November 26, 2013Date of Patent: February 2, 2016Assignee: NCR CORPORATIONInventor: Erick C. Kobres
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Publication number: 20150221020Abstract: A method and system whereby a list of items is stored, the stored list of items is compared to actual items scanned at a terminal, and a visual indication of a correspondence or lack of correspondence between the stored list of items and the actual items scanned at the terminal is provided to a customer.Type: ApplicationFiled: January 30, 2015Publication date: August 6, 2015Inventors: Erick C. Kobres, John Bruno
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Publication number: 20150149412Abstract: Techniques for computer system recovery which remotely restore a default partition to a recent state even when an operating system is functioning abnormally. In an example embodiment, a service center computer establishes a first network connection to a monitored computer system. The service center computer configures the monitored computer system to boot from a bootable image file in the monitored computer system and reboots the monitored computer system into an alternate operating system environment of the bootable image file. The service center computer establishes a second network connection to the monitored computer system to restore a recent backup image of the default partition from a diagnostic partition to a default partition. The service center computer establishes a third network connection to the monitored computer system and reboots the monitored computer system to the default partition.Type: ApplicationFiled: November 26, 2013Publication date: May 28, 2015Applicant: NCR CorporationInventor: Erick C. Kobres
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Publication number: 20140304169Abstract: Techniques for automated mobile transaction processing are provided. A consumer traverses to a web portal or other type of enterprise terminal device of an enterprise and proceeds to shop. During checkout, the portal contacts a transaction service and is delivered back an identifying barcode or Quick Response (QR) code. The consumer uses a mobile device to scan the code and send it to the transaction service. Previously registered payment details of the consumer are located and payment is received from the consumer. The portal is notified that payment is completed by the transaction service.Type: ApplicationFiled: May 26, 2014Publication date: October 9, 2014Applicant: NCR CorporationInventor: Erick C. Kobres
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Publication number: 20140250013Abstract: Techniques for automated mobile transaction processing are provided. A consumer traverses to a web portal or other type of enterprise terminal device of an enterprise and proceeds to shop. During checkout, the portal contacts a transaction service and is delivered back an identifying barcode or Quick Response (QR) code. The consumer uses a mobile device to scan the code and send it to the transaction service. Previously registered payment details of the consumer are located and payment is received from the consumer. The portal is notified that payment is completed by the transaction service.Type: ApplicationFiled: May 13, 2014Publication date: September 4, 2014Applicant: NCR CorporationInventor: Erick C. Kobres
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Publication number: 20140249939Abstract: Techniques for automated mobile transaction processing are provided. A consumer traverses to a web portal or other type of enterprise terminal device of an enterprise and proceeds to shop. During checkout, the portal contacts a transaction service and is delivered back an identifying barcode or Quick Response (QR) code. The consumer uses a mobile device to scan the code and send it to the transaction service. Previously registered payment details of the consumer are located and payment is received from the consumer. The portal is notified that payment is completed by the transaction service.Type: ApplicationFiled: May 13, 2014Publication date: September 4, 2014Applicant: NCR CorporationInventor: Erick C. Kobres
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Patent number: 8762207Abstract: An apparatus, system and method are presented for controlling the flow of customers using self-service terminals. It is possible for self-service terminals to receive and process customer orders faster than the orders can be prepared for delivery to the customer thus causes long wait times for the customer if the condition is allowed to exist for an extended period of time. Controlling the flow of customers through the order entry process prevents the situation.Type: GrantFiled: March 15, 2010Date of Patent: June 24, 2014Assignee: NCR CorporationInventor: Erick C. Kobres
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Publication number: 20140081677Abstract: A self-service system and method for lodging establishment convenience shops to allow a guest to pay for convenience shop items and avoid waiting in line at a front desk. An example method includes obtaining item identification information associated with items selected for purchase by a customer at a convenience shop of the lodging establishment by a self-service terminal, obtaining prices of the items by the self-service terminal, recording customer selection of a charge to room payment option by the self-service terminal, determining whether the customer has registered as a guest of the lodging establishment by the self-service terminal, and charging a total cost of the items to a reservation record by the self-service terminal when the customer has registered.Type: ApplicationFiled: September 19, 2012Publication date: March 20, 2014Applicant: NCR CORPORATIONInventors: Jack W. Craig, Erick C. Kobres
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Publication number: 20110225032Abstract: An apparatus, system and method are presented for controlling the flow of customers using self-service terminals. It is possible for self-service terminals to receive and process customer orders faster than the orders can be prepared for delivery to the customer thus causes long wait times for the customer if the condition is allowed to exist for an extended period of time. Controlling the flow of customers through the order entry process prevents the situation.Type: ApplicationFiled: March 15, 2010Publication date: September 15, 2011Inventor: Erick C. Kobres
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Patent number: 7996461Abstract: A method of remotely controlling a user interface which includes peer-peer client/server software modules that allow the user interface on a host computer to be displayed by a remote terminal.Type: GrantFiled: January 30, 2003Date of Patent: August 9, 2011Assignee: NCR CorporationInventors: Erick C. Kobres, David E. Moore
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Publication number: 20100145807Abstract: A portable device which stores and transmits personal information relating to a person, to simplify transfer of such information in transactions. The device contains a first database, such as a medical history of a person, which is encrypted. Specific parties, such as medical personnel, are authorized to gain access to the first database, but not other parties. The device de-crypts the first database and transmits the data to the authorized parties. Similar procedures are undertaken with respect to other databases contained within the device.Type: ApplicationFiled: December 5, 2008Publication date: June 10, 2010Inventor: Erick C. Kobres