Abstract: In a VoIP application where network packets must travel beyond the local internet provider, the network packet may be rerouted to avoid the open internet. The originating endpoint is provisioned to transmit network packets to the VoIP provider. The originating local internet provider receives the network packet from the originating endpoint, and transmits the network packet to the VoIP provider via a direct hand-off. The VoIP provider then transmits the network packet to the destination local internet provider via a direct hand-off. Finally, the destination local internet provider delivers the network packet to the destination end point. Transmission through the open internet is reserved as a back-up process, should transmission through the VoIP provider fail.

Abstract: A system for virtual data network routing is provided, wherein network routers are deployed to multiple sites. Upon connecting the network routers to a public network, the network routers communicate their network location to a monitoring facility. The monitoring facility tests packet loss, latency, and packet hop count between various network routers on the virtual data network. The monitoring facility provides network routing tables to the network routers, allowing the network routers to transmit packets in an efficient manner, avoiding high packet loss, decreased transmission time, and maintaining quality of service requirements.

Abstract: In a VoIP application where network packets must travel beyond the local internet provider, the network packet may be rerouted to avoid the open internet. The originating endpoint is provisioned to transmit network packets to the VoIP provider. The originating local internet provider receives the network packet from the originating endpoint, and transmits the network packet to the VoIP provider via a direct hand-off. The VoIP provider then transmits the network packet to the destination local internet provider via a direct hand-off. Finally, the destination local internet provider delivers the network packet to the destination end point. Transmission through the open internet is reserved as a back-up process, should transmission through the VoIP provider fail.

Abstract: Utilizing the system for multilocation CLID provisioning, a VoIP carrier may hold two or more sets of CLID information for a given endpoint. A first set may be a Main CLID information set, containing the multilocation CLID information of a business's central telephone number and address. A second set may be an E911 CLID information set, containing the true telephone number and physical location. A third set of CLID information may likewise be stored for other purposes. Upon a VoIP endpoint dialing an emergency number, such as 911, the system for multilocation CLID provisioning allows a VoIP carrier to exchange the Main CLID information for the E911 CLID information prior to sending the information to the E911 gateway and connecting the endpoint with the PSAP. The PSAP is then able to view the E911 CLID information, thereby having a true physical location and telephone number associated with the calling endpoint.

Abstract: A security system may be administered by interrogating a first user using a first security system that generates a user data set related to the first user's physiological characteristics. An access code may be determined based on the user data set. A range of activities may be enabled in accordance with the access code. A document related to the user action may be accessed so that a digital certificate may be embedded in the document using the user data set.

Abstract: A reporting tool for reporting innovation data includes a database and a processor. The database stores innovation data that includes information about the innovation capabilities of an entity. The processor retrieves the innovation data and processes the innovation data according to at least one metric, where metrics represent innovation goals of the entity. A user role is determined, and a report for the entity including the processed innovation data is generated according to the user role.

Abstract: A multi-tiered remote enterprise management system and method are disclosed, whereby the management tool sets can be located in a part of the enterprise's architecture so that relatively high levels of system reliability can be achieved, faster deployments of the system can be made, enterprise investments can be better leveraged, bandwidth requirements can be minimized, and private IP addressed networks used require no special engineering designs.

Abstract: A security system may be administered by interrogating a first user using a first security system that generates a user data set related to the first user's physiological characteristics. An access code may be determined based on the user data set. A range of activities may be enabled in accordance with the access code. A document related to the user action may be accessed so that a digital certificate may be embedded in the document using the user data set.

Abstract: A personal audio device (PAD) includes a communication interface enabling a wireless communication link between the PAD and a communication network. The communication interface is operable to receive an information transmission in a selected language from one or more audio sources coupled to the communication network. Each audio source communicates one or more information transmissions, where the information transmissions pertain to the same subject matter but are in different languages. The PAD also includes a controller operable to process one or more information transmissions received by the communication interface. In addition the PAD includes a user interface operable to receive a selection of a particular language in which a user desires to receive information.

Abstract: According to one embodiment of the invention, a system for resource sharing includes a plurality of computer nodes associated with a network, each computer node including one or more electronic files, one or more hardware resources, an encryption utility operable to encrypt the electronic files that are stored in a respective searchable directory, a search utility operable to create a respective index file representing the respective electronic files that are stored in the respective searchable directory, and a computing utility operable to allocate a portion of at least one of the hardware resources for use by other computer nodes.

Abstract: A method includes storing one or more quantitative values associated with one or more innovation capabilities of an organization. Each quantitative value is also associated with one of a plurality of innovation levels. The method also includes determining an expected innovation level for the organization. The expected innovation level comprises one of the plurality of innovation levels. The method further includes identifying an innovation capability having a quantitative value associated with an innovation level that falls below the expected innovation level value. In addition, the method includes identifying one or more solutions associated with the identified innovation capability. The one or more solutions are operable to increase the innovation level associated with the quantitative value.

Abstract: A method and system for automating business processes include the ability to determine an appropriate function in a business process, generate a command to execute the function, and receive a message indicating that the function is complete. The method and system also include the ability to determine another appropriate function in the business process and generate a command to execute the second function.

Abstract: A multi-tiered remote enterprise management system and method are disclosed, whereby the management tool sets can be located in a part of the enterprise's architecture so that relatively high levels of system reliability can be achieved, faster deployments of the system can be made, enterprise investments can be better leveraged, bandwidth requirements can be minimized, and private IP addressed networks used require no special engineering designs.