Abstract: Systems and methods for enabling a person who is experiencing and interacting in a virtual environment to obtain customer support or other form of assistance within the environment for an object, service, or experience they interact with in the virtual environment. In some embodiments, this may include the option of obtaining support or a form of assistance from avatars or objects in the virtual environment. In one embodiment, this may be enabled by converting or transforming a request for assistance into an object (referred to as a support request object herein) in the virtual environment.

Abstract: Systems and methods for enabling a person who is experiencing and interacting in a virtual environment to obtain customer support or another form of assistance within the environment for an object, service, or experience they interact with in the virtual environment.

Abstract: The present technology provides compositions that include at least about 98 weight percent (“wt %”) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least about 98 wt % C7-C12 n-paraffins, where at least about 10 wt % of composition includes n-decane, at least about 20 wt % of the composition includes n-dodecane, and at least about 75 wt % of the composition includes even carbon number paraffins. The composition also includes less about 0.1 wt % oxygenates and less than about 0.1 wt % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: The present technology provides compositions that include at least about 98 weight percent (“wt %”) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least about 98 wt % C7-C12 n-paraffins, where at least about 10 wt % of composition includes n-decane, at least about 20 wt % of the composition includes n-dodecane, and at least about 75 wt % of the composition includes even carbon number paraffins. The composition also includes less about 0.1 wt % oxygenates and less than about 0.1 wt % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: The present technology provides compositions that include at least about 98 weight percent (“wt %”) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least about 98 wt % C7-C12 n-paraffins, where at least about 10 wt % of composition includes n-decane, at least about 20 wt % of the composition includes n-dodecane, and at least about 75 wt % of the composition includes even carbon number paraffins. The composition also includes less about 0.1 wt % oxygenates and less than about 0.1 wt % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: The present technology provides compositions that include at least about 98 weight percent (“wt %”) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least about 98 wt % C7-C12 n-paraffins, where at least about 10 wt % of composition includes n-decane, at least about 20 wt % of the composition includes n-dodecane, and at least about 75 wt % of the composition includes even carbon number paraffins. The composition also includes less about 0.1 wt % oxygenates and less than about 0.1 wt % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: The present technology provides compositions that include at least about 98 weight percent (wt. %) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least 98 wt. % C7-C12 n-paraffins, where at least 10 wt. % of composition includes n-decane, at least 20 wt. % of the composition includes n-dodecane, and at least 75 wt. % of the composition includes even carbon number paraffins. The composition also includes less than 0.1 wt. % oxygenates and less than 0.1 wt. % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: The present technology provides compositions that include at least about 98 weight percent (“wt %”) n-paraffins which, among other surprising features, may be suitable for use as a diesel fuel, an aviation fuel, a jet fuel blendstock, a blendstock to reduce the cloud point of a diesel fuel, a fuel for portable heaters, and/or as a charcoal lighter fluid. The composition includes at least about 98 wt % C7-C12 n-paraffins, where at least about 10 wt % of composition includes n-decane, at least about 20 wt % of the composition includes n-dodecane, and at least about 75 wt % of the composition includes even carbon number paraffins. The composition also includes less about 0.1 wt % oxygenates and less than about 0.1 wt % aromatics. The composition may be produced by a process that includes hydrotreating a biorenewable feedstock comprising at least one of palm kernel oil, coconut oil, babassu oil, microbial oil, or algal oil.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: Technologies are generally described for collecting, analyzing and reporting telemetry data. A telemetry engine is built into a client application installed on a client device, and the telemetry engine is configured to collect and analyze application data at the client device and report the analyzed data to a service provider associated with the application. The telemetry application includes a specialized set of components, such as a telemetry transport component configured to communicate with the service provider, a data collection module configured to retrieve data from the application, and a rule manager and analyzer configured to analyze collected data according to a set of data collection rules provided by the service provider. The telemetry engine enables collection and analysis of telemetry data from multiple distributed client devices. The client devices dynamically change over time to ensure that current and important information is reported to the service provider.

Abstract: Coexistence tools are described for synchronizing properties between on-premises customer locations and remote hosting services. These tools may provide methods that send the tools for installation onto on-premises infrastructure located at customer sites, execute the tools to manage the customer infrastructure remotely via a hosted service, and synchronize properties at the customer site with the hosted service. Other methods may include receiving the tools from the hosted service, communicating configuration parameters related to operating the tools, and executing the tools in response to the configuration parameters. The tools may also provide systems that include on-premises servers associated with the customer infrastructure, with the on-premises servers including on-premises coexistence components for maintaining the property at the customer site. These systems may also include administrative servers associated with the hosted service.

Abstract: Technologies are generally described for collecting, analyzing and reporting telemetry data. A telemetry engine is built into a client application installed on a client device, and the telemetry engine is configured to collect and analyze application data at the client device and report the analyzed data to a service provider associated with the application. The telemetry application includes a specialized set of components, such as a telemetry transport component configured to communicate with the service provider, a data collection module configured to retrieve data from the application, and a rule manager and analyzer configured to analyze collected data according to a set of data collection rules provided by the service provider. The telemetry engine enables collection and analysis of telemetry data from multiple distributed client devices. The client devices dynamically change over time to ensure that current and important information is reported to the service provider.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.

Abstract: Coexistence tools are described for synchronizing properties between on-premises customer locations and remote hosting services. These tools may provide methods that send the tools for installation onto on-premises infrastructure located at customer sites, execute the tools to manage the customer infrastructure remotely via a hosted service, and synchronize properties at the customer site with the hosted service. Other methods may include receiving the tools from the hosted service, communicating configuration parameters related to operating the tools, and executing the tools in response to the configuration parameters. The tools may also provide systems that include on-premises servers associated with the customer infrastructure, with the on-premises servers including on-premises coexistence components for maintaining the property at the customer site. These systems may also include administrative servers associated with the hosted service.

Abstract: Users from one forest can share PIM data with users from another forest by replicating user account information from one forest into the other forest, including SIDs for each user account (referred to herein as a synchronization process). Using this replicated information, the sharing user wishing to share PIM data across a forest boundary can set a permission to allow the cross-forest user to access the PIM data. The sharing user adds the SID of the cross-forest user to the ACL of the sharing user's mailbox. When the cross-forest user wishes to access the PIM data from the sharing user, the cross-forest user's PIM application obtains the mailbox identifier information of the sharing user from the user's forest. With this mailbox information, the cross-forest user's PIM application can then send a request to the sharing user's mailbox server to access the PIM data.

Abstract: Methods, systems, and computer-readable mediums configure electronic messaging applications to communicate with a server storing messages to and/or from an electronic messaging account of a user. A method involves receiving an electronic message address and a password of the user as inputs, deriving server connection settings based on the electronic message address, and applying the server connection settings to the electronic messaging account. Another method involves receiving an electronic message address of the user and discovering the server connection settings for the electronic messaging account on a server having a designated protocol name as a server prefix name to assist in locating the server and having the server connection settings. The method also involves retrieving the server connection settings from a file provided by the server in response to locating the server having the designated name and applying the server connection settings to the electronic messaging account.